All ideas

It would be better if RingCentral has a way for the customer to tests their devices into the system to confirmed if it will work or not prior to the signup.

Our instituion uses the non-update version of RC App for distribution via automated channels to our users desktops. These versions are apparently still maintained, but now we have to request RC staff provide us copies since the downloads.html no l...

How come the app does not have tester for audio or video??? it has the setting to select but not to test it!!!

When a user is removed from Ringcentral, all Glip group or one-on-one conversations with that user are lost. With groups, you can convert them to a Team prior to deleting the user to conserve the conversation, but you can't do this with one-on-one...

There are several moments where the dashboard will stop working as designed, which causes us to have unknown datapoints to reflect present disposition of our call queues and technician availability. Consistently having an error that states "No dat...

I think that being able to download the data is a big help but the way PDF are downloaded seems a bit odd to me what's the point of making a graph and setting the metrics on all there items if they aren't going to show more so not with the lob bet...

The end user is having problems with the call failing because they do not dial fast enough. We attempted manual provisioning but, this will take too long in the future if we make any changes. Because we will have to touch every phone, every time.

PLEASE PLEASE MAKE THE CALENDAR MORE USER FRIENDLY SIMILAR TO CLASSIC. WHY DO YOU HAVE TO CLICK ON EVERYTHING & OPEN IT TO SEE WHAT IT SAYS??? NOT SUPER HELPFUL WHEN USING TO ORGANIZE A BUSY COMPANY.

Currently, SMS and fax email notifications for non-assigned/non-direct telephone numbers are emailed to the email address that is set in the RingCentral operator extension. The only way to redirect those email notifications is to change the email ...