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Need option for the agent to send incoming calls to voicemail from the google integration Windows system notification

When the RC for google app is minimized , the agent can only see a Windows notification whn a call comes in. It would be useful if this Windows notification offered the option to send the call to voicemail. Currently the agent has to open the app ...
Nathalie Bourlat over 2 years ago in RingCentral Integrations 0 Future consideration

India needs a conference call number

India needs a conference call number here, https://meetings.ringcentral.com/teleconference
Guest over 2 years ago in RingCentral Meetings & Webinar 0 Future consideration

Dial Zero to reach operator from user extension

Quickly reach an operator or a Reception desk by dialing zero, it will automatically dial the correct extension
Guest over 2 years ago in RingCentral Phone 4 Under review

List all teams on the personal profile

On RC Classic it was easy to identify all the teams in which a person was involved already. This is helpful in the context of coaching an team management
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Fax transmission results to show the direct number instead of main number only + extension number

Currently, fax transmission results only show the main number and extension number. We would like to be able to see the direct number so that will be able to identify which direct number that fax transmission result is for.
Guest over 2 years ago in Developer Platform and APIs 0 Future consideration

Add link to Admin home page on the Analytics page

There is no way to return to the RingCentral Admin home page from the Analytics console - please add a link.
Guest over 1 year ago in RingCentral Analytics 0 Future consideration

Hot Desk Phone: Selecting a number to assign to the phone.

When assigning a phone number to a Hot Desk phone, it auto assigns an available number. It would be nice to be able to select the area code instead of being assigned a random number in a different State.
Kyle Hogentogler over 2 years ago in RingCentral Phone 1 Future consideration

Add Job Title to User List Columns and to Filter

It would be nice to have the Job Title field added to the list of fields able to be added as a column in the User List in service web. Also add the Job Title field to the filter so I can filter by all users with the same job title.
Nick Rowland Corp over 2 years ago in RingCentral Phone 0 Future consideration

Set Numbers that can Override Do Not Disturb

Add the ability to configure specific numbers that would override the Do Not Disturb setting. Use case is for someone who is on call after hours for emergencies, who may want to set RingCentral to Do Not Disturb for general calls and messages but ...
Bethany Garcia over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Eliminate the 60 line limit on texts from Desktop App

There should not be a limit of 60 text message lines on the desktop when the phone app is not limited. They should match for seamless transition at any time. This is a very annoying but simple problem to fix.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration