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Only number associated with user is visible to him/her

There should be option where when number is assigned to user, he should be able to view and use only assigned number, not have list of all numbers that are there on the main account.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Change company contacts to show direct numbers

The mobile app has it's current contact page show company contacts with their emails for the accounts. I don't see this as very useful as we use other apps to manage emails and would much rather have the direct number shown there instead. I unders...
Marciano Garza about 2 years ago in RingCentral Mobile App 1 Under review

The capability for administrators to control end user's ability to integrate Personal (unapproved) accounts and the installation of Apps (unapproved) within the RC App

In the Corporate world information integration is tightly controlled by Policy and Regulation. The ability for end user's to integrate personal accounts in to a Company provided system allows users to easily move information to and from these syst...
Brad Baggett about 2 years ago in RingCentral Admin Portal 0 Under review

Chrome Extension: ability to keep a session live

Chrome Extension: ability to keep a session live, without any need to login again for longer time on the PC/chromebook even if the PC/chromebook has been shutdown .
Paul Aubert about 2 years ago in RingCentral Web/Desktop App 0 Under review

Capability to Pull Agent Call Logs via the integrated EngageVoice SalesForce App

Our version of EngageVoice is integrated with SalesForce via an App and we are unable to pull Call Logs for our Agents. I would like the functionality of pulling Agent Call Logs to be implemented into our version of EngageVoice that is integrated ...
Gavin Gillespie about 2 years ago in RingCentral Engage Voice 0 Future consideration

Save renamed participant name for future use

Hi , After logging into RingCentral Meetings Desktop app over SSO, it always pulls the name according to my AD Account which is expected. When I create a meeting room, I am able to rename myself as a participant. However, this change will not pers...
Guest about 3 years ago in RingCentral Meetings & Webinar 0 Future consideration

Allow Team Administration and Export Data to be separate permissions in the Super Admin App role

Should be able to delegate different Super Admins to manage specific functionality of Team Administration and/OR Export Data. They should not be grouped together.
Tammie Phillips about 2 years ago in RingCentral Web/Desktop App 4 Already exists

Allow users to record snippets of calls

Allow users to record snippets of calls. If we turn on that ALL calls are recorded, it removes ability for agent to record snippets.
Guest about 3 years ago in RingCentral Phone 2 Future consideration

Add queue category to recents menu(call log)

Add queue category to recents menu(call log)
Guest about 3 years ago in RingCentral Phone 1 Under review

Prevent agents from disabling which q they are in or turning off q calls.

No description provided
Guest about 3 years ago in RingCentral Phone 0 Future consideration