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RingCentral Office Call Recording

Allow call recording to be enabled or disabled by user or group instead of an account level setting
Rona Orenstein about 2 years ago in RingCentral Admin Portal 0 Under review

Music on hold radio

We are a restaurant, and we recently switched over to ringcentral. We used to have with our old provider a "music on hold" which would play the music from our radio when we would place a customer on hold. The preloaded sounds are not that great, a...
Guest about 2 years ago in RingCentral Phone 1 Under review

Monitored lines should ring on the RC mobile app

We have a large number of users who will need to answer calls that are made to lines they monitor when they aren't able to access a computer. We've had to set these calls to forward to the users' personal numbers which they don't like. This can be...
Red Feder about 2 years ago in RingCentral Web/Desktop App 0 Under review

Preview of number of pages attached when sending fax

The idea is about getting a feature where our system will be smart enough to count the number of pages attach to fax. This will avoid customer in resending faxes only to find out that they exceed the maximum number of pages can be attach when subm...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Export Calendar Items

Export Calendar Items
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Call Me number not saved when inputted in RC app on mobile

When connecting to the meeting audio using the Call Me feature on the RC app on mobile (both iPhone and Android), after typing in the number, the next time the user connects to meeting audio via Call Me feature, the user will need to type in the n...
Hannah Tieu about 2 years ago in RingCentral Web/Desktop App 0 Under review

Seperate integrations from the user who added them

Right now in RingCentral Application integrations are bound to the user who created them. This causes risk for our development teams as if someone departs the company who added a key integration, that feature breaks and will need to be recreated.
Guest about 2 years ago in RingCentral Web/Desktop App 2 Under review

Ability to backup files (not just messages and notes)

We rely heavily on this app for communication, which includes file sharing. Ability in admin backup to backup files as well.
Molly Okerlund about 2 years ago in RingCentral Web/Desktop App 0 Under review

Add Contact to Ringcentral when added to CRM

Currently, there is not a Zapier integration to add a contact to RingCentral. This would make it so much easier to add and updated contacts in Ring Central automatically.
Natalie Crown about 2 years ago in RingCentral Integrations 0 Under review

Add the recipient number to email notifications

In the SMS/Missed Call/Fax messages please include the number that it was sent to. In the case of Company Message recipient its impossible to interpret who the message is intended for without signing into the app or Web admin center in some cases.
Brian Niewohner about 2 years ago in RingCentral Admin Portal 3 Under review