All ideas

When the RC for google app is minimized , the agent can only see a Windows notification whn a call comes in. It would be useful if this Windows notification offered the option to send the call to voicemail. Currently the agent has to open the app ...

Allow calls from extension to extension 24/7 even if external calls are set by Custom Auto Receptionist Schedule or Custom Extension Schedule.

Currently the on the Ring Central - Live Reports - Dashboard you can display the agent Detail. It would be helpful if additional information could entered and displayed such as Que Schedule (time format manual entry) + Average downtime between tak...

India needs a conference call number here, https://meetings.ringcentral.com/teleconference

Quickly reach an operator or a Reception desk by dialing zero, it will automatically dial the correct extension

On RC Classic it was easy to identify all the teams in which a person was involved already. This is helpful in the context of coaching an team management

Currently, fax transmission results only show the main number and extension number. We would like to be able to see the direct number so that will be able to identify which direct number that fax transmission result is for.

When assigning a phone number to a Hot Desk phone, it auto assigns an available number. It would be nice to be able to select the area code instead of being assigned a random number in a different State.

It would be nice to have the Job Title field added to the list of fields able to be added as a column in the User List in service web. Also add the Job Title field to the filter so I can filter by all users with the same job title.

Add the ability to configure specific numbers that would override the Do Not Disturb setting. Use case is for someone who is on call after hours for emergencies, who may want to set RingCentral to Do Not Disturb for general calls and messages but ...