Customer Ideas Portal

We would like to use the auto dispotion feature but we need the agent rolled into an aux code that would not be available .

This would intergrate our calling to go into ticket and also use to update text and call history

Currently, there is no auto-reply to the sender if the RingCentral number they are sending a text to is disabled for SMS. I am requesting to have a system-generated reply to a sender if the RC number they are sending a text to is disabled for SMS.

Currently, voicemails can be download or forwarded to an email address one by one. Would like to add an option to select all or at least select multiple voicemail to be downloaded or forwarded to an email address in service web.

With the introduction of the new all in one RingCentral app, admins can no longer delete Glip-only users on our account that are not tied to a RC phone extension. This is a huge security problem. When a user leaves the company, there's no way to p...

Josh is using Canon Webcam Utility for RingCentral for RingCentral Desktop app but it doesn't recognized. If you could add Canon Webcam Utility as recommended webcam for RingCentral Desktop app that would really help our clients.

to have the option of changing the caller ID. So, I can select which users have the option to change their caller ID from the dialer

With our old phone system we would frequently include "press 0 to speak with someone if you have an urgent issue" in our voicemail greeting. This way if they were calling their primary contact and weren't able to speak with them they could easily ...

Gabe Gavito wants to have option to retrieve call logs that is more than 12 months on the online account.

As the super admin, I would like from the mobile app, to see a call log of all calls to all extensions/numbers that have come in to the company as well as make an outbound call or text from any number in the entire company no matter the user. This...