Skip to Main Content

Customer Ideas Portal

Showing 6554 of 6554

Multi-Site Directory

Add the ability for clients that have multiple sites to use either a 'company directory' or 'site directory'. For 'site directory', this will limit callers to identify individuals at the site they have called into. Additionally, you could use an e...
Brett Spring about 1 year ago in RingCentral Admin Portal 0 Under review

Show called # when inbound call comes in

It will be useful to show the called # when an inbound call comes in. I have 2 businesses and 1 business uses my company main and RC support and I have managed to amend settings to allow the called # to show when a call comes in. However we have b...
Michael Llewellen Palmer about 1 year ago in RingCentral Mobile App 0 Under review

Page Counter for Faxing

A page counter to show what page of the fax it is currently on.
Shawn Doerrer about 1 year ago in RingCentral Phone 0 Under review

Limiting/blocking texting to certain contacts without blocking contact all together or limiting the hours to allow texts.

Certain contacts I do not want texting from due to the sensitivity of the topic. Also as an professional, I do not want to be held responsible for failure to respond to texts especially off hours. I want to be able to either limit who can text or ...
Mark Gallo about 1 year ago in RingCentral Admin Portal 0 Under review

Phone need to be able to receive/accept as many callers as the phone can take (on as many lines as it has)

Just imagine how our customers feel when they calling us and they constantly going to voicemail. Are they getting what they want ? Doubtfully. What are they thinking about our company? Lazy to pickup the phone or what ?-probably.If your desk phone...
Guest about 2 years ago in RingCentral Phone 1 Under review

Use scanner directly when composing a fax like it was on the previous version of the app.

the "office@hand Phone" app allowed the user to send a fax by either choosing a file to attach or scanning the document dirctly into the body of the message. The new "At&T office@hand" does not give the option to scan directy for the fax. this...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

To not receive messages on the days I'm not at the office

The same way I can set a work schedule for the phone not to ring I would like to set one for the messages too
Jennifer Luc about 1 year ago in RingCentral Mobile App 0 Under review

Company-wide option to prevent outbound calls to all non toll-free numbers

We would like to have an option to prevent phones/numbers in our company from calling non toll-free numbers because none of our employees have a need to call non toll-free numbers and not even having the option to call non toll-free numbers would ...
Guest about 2 years ago in RingCentral Admin Portal 1 Under review

Templates for Different Roles

It would be useful to be able to set a template that set Caller ID according to the role of the user in our company. For example, if certain roles at a company need to appear as blocked when they are calling out and have a caller id appear as the ...
Guest about 2 years ago in RingCentral Phone 0 Under review

Remove temporary info from emergency address

My client inserted his home address into the emergency, 911, address field during temporary setup. We now want that address removed from the system.
Guest about 2 years ago in RingCentral Admin Portal 0 Under review