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Select Caller ID

Users should be able to search Area code from the "My caller ID" section. User has to scroll through a number of area codes, it would be a lot easier if users can search area codes and a list of numbers attached to the area code is displayed.
HD PPC Dispatch 659 9 months ago in RingCentral Phone 0 Under review

add group contacts

add more than 50 members to a personal group contacts
company . 9 months ago in RingCentral Admin Portal 0 Under review

ability to record call monitoring

Hi Please create a feature that user can record call monitoring when we monitor other user
company . 9 months ago in RingCentral Admin Portal 0 Under review

Enable editing for "Block robocalls"

After listening to the available recording under "Block robocalls" section under the "Phone System" setup, I realized that it was not what I would like to have. Regrettably, I am not allowed to edit as I am in other areas where a recording is avai...
Wayne Jackson 9 months ago in RingCentral Admin Portal 0 Under review

Recording permissions

There should be an option to allow certain users access to other users direct call recordings. We should be able to delegate a department supervisor access to their employees recordings.
Billy Creasy 9 months ago in RingCentral Web/Desktop App 0 Under review

Add contact to Group Message

We are always forgetting to add someone and would like the ability to add a contact to a current group message. Would also love to have more then 10 to a group chat.
Acme DOL 9 months ago in RingCentral Integrations 0 Under review

Ability for multiple users/extensions to use a physical phone

We're a mail order company currently using Mitel on-prem. The holiday season is very busy for us and we man our phones in multiple shifts. Would like to see the ability for a user or a users assigned extension be able to login to a phone to share ...
Shannon Bryant 9 months ago in RingCentral Phone 0 Under review

manually edit time field when creating a custom rule

Your current process requires the user to use your arrows to select the time instead of allowing the user to directly enter the time... annoying.
Precision Design Source . 9 months ago in RingCentral Admin Portal 0 Under review

Ability to change voice mail email notifications

Can we please change the voicemail notifications so that either the person leaving the voicemail or RingCentral can filter voice mails between which voice mails are considered urgent and which are not. This is so that users can determine what they...
Nathan Lee 9 months ago in RingCentral Phone 0 Under review

Integration with JobAdder

JobAdder is a growing presence in the US and a strong leader in the UK, Canada, and Australia. It's got some hooks for other SMS and WhatsApp products, like Twilio but RingCentral is (in my mind) a superior platform that should be integrated into ...
Pete Van Opens 9 months ago in RingCentral Integrations 1 Future consideration