Skip to Main Content

Customer Ideas Portal

Showing 432

Send Text to RingCentral Number through Email

Most carriers I have worked with have the ability to send text messages to a phone number by sending an email. According to RC support this feature is not currently available. Would be a nice addition, especially for developers. Examples: ########...
Erik Jacobsen almost 2 years ago in RingCentral Phone 4 Future consideration

Add Inbound Fax Analytics

Please add the ability to quantify inbound fax via the analytics portal. We currently utilize over 200 virtual extensions that act as a fax inbox for our sites. We would like the ability to view the total number of received inbound faxes across al...
Brett McVay 4 months ago in RingCentral Analytics 0 Future consideration

MyRepChat integration

An integration with MyRepChat is supposedly possible through the Open API. Could you please direct me how I need start this integration process? The implementations team directed me here. Thank you!
Jonathan Suzio about 1 month ago in RingCentral Integrations 1 Future consideration

integration with levitate.ai

We started using Levitate and would love if Ring Central integrated with it since we use Ring Central for our video calls and conference call lines.
Amanda Burgess 20 days ago in RingCentral Integrations 1 Future consideration

Extend Expiration Date of Activation Email

It would be great to extend the expiration date of activation email to at least 7 days. So that if I create extensions on Thursday for example then new employees would start on Monday then i don't need to resend activation email again
Guest over 1 year ago in RingCentral Contact Center 0 Future consideration

WFM Pro - Meeting Scheduler - Recurring Meetings

It would be a huge time saver we would be able to creating recurring meetings from the meeting scheduler and then be able to edit a single occurrence or all occurrences in that series similar to Outlook meetings.
John Bruns 6 months ago in RingCentral Contact Center 0 Future consideration

Sync RC status with Microsoft Office (Teams/Outlook)

We use our Teams status when we are in calls and meetings. We set it to let our team know we are away from our desk on lunch or breaks. Using RC, when a team member wants to transfer a call, it is not practical for them to check Teams first every ...
Lauren Fisher about 2 years ago in RingCentral Integrations 6 Future consideration

Bonafide ERP Integrations

Please let me know if you guys have any integrations or apps with BONAFIDE.
Nagaraj Kunda 21 days ago in RingCentral Integrations 1 Future consideration

why isnt there any reports to show the length of time when people are unavailable

why isnt there any reports to show the length of time when people are unavailable. Basically, there are loads of areas to show length of call time, on hold, parking etc but nothing to show how long someone has been unavailable for. why? Also can y...
Gary Blease 6 months ago in RingCentral Analytics 1 Future consideration

Add Custom Emojis to Statuses

Custom Emojis can already be added and used in Messaging. Why not have them available in the user status as well?
Daniel Stewart about 2 years ago in RingCentral Web/Desktop App 11 Future consideration