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All ideas

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enable employees to log workhours on RingCentral

My staff uses Square Payroll to log their work hours and it also reports taxes for me. I would like a payroll feature in RingCentral so it is all in one spot.
Anne Osterhouse over 2 years ago in RingCentral Web/Desktop App 1 Will not implement

Long hold time call back feature

As a busy medical practice we would benefit from having a call back feature where patients keep their call queue and our operators can have the system auto-dial the next patient who opted in for a call back.
Guest over 2 years ago in RingCentral Phone 1 Will not implement

Faxing dilemma

We're unable to receive faxes. RC Tech Support believes something is wrong with our account, however, before calling them, while looking online your support pages state that the sending fax machine needs a baud rate of 7200. Most modern fax machin...
Guest over 2 years ago in RingCentral Phone 1 Will not implement

Call-in feature to make changes to IVR

Call-in feature to make changes to IVR
Guest over 2 years ago in Developer Platform and APIs 2 Will not implement

Integrate with Anow software

Allow integration with Anow.com for click to call and texting.
Guest over 2 years ago in RingCentral Integrations 2 Will not implement

Performance report - edit user columns such as User Status and User Extension

This would be useful as we don't need to report this data and just makes it more difficult to read on reports.
Guest over 2 years ago in RingCentral Analytics 1 Will not implement

REI Blackbook integration

A large number of Real Estate investors that I know use RingCentral in combination with the CRM — REI Blackbook (likely the most-used real estate CRM currently in existence). An API integration would be great! I didn’t see it listed on your API pa...
Guest over 2 years ago in RingCentral Integrations 2 Will not implement

Distinguish Look of AWS 80 from AWS 82

Would be nice to be able to distinguish from these two servers. When you have to use both, it can get confusing. Something so small as changing the color of the blue bar on the left would suffice. Make it orange?
Keaton Pope over 2 years ago in RingCentral Engage Voice 0 Will not implement

Options to change to the classic view style

I really would like the option to have the info bar to be at the bottom of the screen I also really like to have my contacts/favorites open on the side no matter what screen I go into so I can know who is available and who isn't when I transfer a ...
Linnea Hedren over 2 years ago in RingCentral Web/Desktop App 0 Will not implement

Would be better if the system does have a way to prevent calls that are intended for the previous owner of the number.

New sign-up but kept receiving calls looking for the old company
Joy Macaraeg over 2 years ago in RingCentral Engage Voice 0 Will not implement