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Please add a hand raise feature in RingCentral video

This is beneficial for group meetings to permit participants to raise their hands and contribute to meetings.
Guest about 2 years ago in RingCentral Video 2 Implemented

caller id and number called on inbound calls

Can you add both, caller ID and called number on inbound calls in the same time?Referring to users, groups have this option Called number doesn't work at all at the moment
Front Desk over 2 years ago in RingCentral Admin Portal 1 Implemented

Add KPI for "Not connected" call length - Performance reports

We are needing a KPI in performance reports that show the total time spent on "not connected" calls. This is for when the sales user is calling but the customer does not answer - this time needs to be allocated towards their total time spent on ca...
Stephanie Rensburg 5 months ago in RingCentral Analytics 2 Implemented

Allow administrators to administer Glip teams

Super admins for RingCentral accounts can't change any Glip team settings unless they created the team or the creator makes them an admin of the team concerned. They cannot view a list of existing teams. Add a fully functional Glip admin screen
Guest almost 3 years ago in RingCentral Web/Desktop App 7 Implemented

Enable replying to the tasks

I am sorry to say but you have made my work life miserable by making your incomplete app mandatory to me. You should not have launched a new app without solving the errors in it. First I was not able to sort my teams in folders, which is now solve...
Guest over 2 years ago in RingCentral Web/Desktop App 9 Implemented

Share dashboard with specific users only

Presently I can only make my dashboard private or public. However I would like to be able to just share my dashboard with specific individuals only in order to ensure certain information remains private to specific areas of the business.
Fraz Hamid over 2 years ago in RingCentral Analytics 0 Implemented

Call queue member, to have the ability to receive call even when on an active phone call

In a queue, it detects that member as busy when engaged on a call. This doesn't enable them to receive call, unlike in call forwarding that has the ability to receive calls in all platform
Wilhelmina Regal about 2 years ago in RingCentral Web/Desktop App 5 Implemented

Support for Arm Based Processors

I have a surface pro x, with and ARM processor and I am unable to run the desktop app on my device.
Guest over 2 years ago in RingCentral Web/Desktop App 1 Implemented

Background noise cancellation

It would be great for RingCentral to filter out background noise. For example, if I'm speaking while in my car via the mobile app or via ring-out to my phone, the other party should not hear the the car engine, honking, door chime, door shut, etc....
Jacob Gur almost 3 years ago in RingCentral Phone 7 Implemented

Task functionality

RC - formerly Glip - has a task functionality in the version 20.3.20 users were able to see their messages specific to that task in a right-hand side window in the RC app. users in 20.4.xx no longer can. the messages are just in the main window wi...
Guest almost 3 years ago in RingCentral Web/Desktop App 6 Implemented