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Allow Box and other file storage upload options for new RC app

When adding files to chat or Teams we only have options for Local Computer. In the administration settings -> Manage file sharing please add Box and other cloud file storage options for us to enable. This is for the new RC app, not the classic ...
Guest over 2 years ago in RingCentral Web/Desktop App 3 Implemented

Add the call queue option in RC Phone app available in RC MVP App

There is a call queue option that can be added from Users that only works by using the RingCentral Phone App. It would be great if this worked also with MVP.
Annabelle Bertrand about 1 year ago in RingCentral Phone 3 Implemented

Warm Transfer for RingCentral Salesforce

As of this time, the only option to transfer a call through RingCentral for Salesforce is with a blind transfer or a cold transfer (as stated on page of 8 of this guide
Charity Spiers about 1 year ago in RingCentral Integrations 2 Implemented


Before the end of September 2022, the enter key of the NUMPAD used to work when dialing on the RING Central Desktop app. For example, you dial the number on the dial pad and then press enter on the numpad. This is greatly effecient for many of us ...
David Dao 6 months ago in RingCentral Phone / RingCentral Web/Desktop App 4 Implemented

HUD columns

Make the display of names appear in multiple columns for easier access. More like the Deskphone app.
Brian Harvison over 1 year ago in RingCentral Web/Desktop App 4 Implemented

A feature for automatically changing the User's call queue status during After Hours

To avoid call handling members having rejected calls due to staying in the queue accidently overnight, an automation which kicks everyone out until next start of business.
Cydney Davidson-Bey about 1 year ago in RingCentral Admin Portal 3 Implemented

Past meetings to be shown on the meetings tab

It would be very useful to have the past meetings in the meetings tab to be able to locate any meetings that are required.
Guest over 1 year ago in RingCentral Video / RingCentral Web/Desktop App 3 Implemented

Glip/RCV need Breakout Rooms

Since this is a meeting room too we need to be able to use breakout rooms to make them more intimate.
Erica Owens about 2 years ago in RingCentral Video 5 Implemented

Dark Mode

Dark mode would enable more user friendly interface
Guest over 2 years ago in RingCentral Web/Desktop App 5 Implemented

Hide Incoming caller Id to call queue calls.

Need to have the option to hide the Incoming caller ID of the clients when calling a call queue extension.
Amira Alday about 1 year ago in RingCentral Admin Portal 1 Implemented