All ideas

Currently the Ring Central platform shows cell phone number as two separate users. In other planforms there is a way to "Hide Non-Video Participants". I suggest that Ring Central add a way to hide the cell phone numbers of those who enter a video ...

I only use the RingCentral app to call clients. Every time I open the app I have to click over to Phone.

We can see the lifecycle of a call (incoming to receptionist, transferred to an associate) including hold times but cannot download this same level of detail. We want to be able to understand the full lifecycle of the call using analytics, but can...

When I add a job title for a user through https://service.ringcentral.com/application/users/, that job title is not added or synced up with the title in the RingCentral desktop app. This would allow better admin management of the organization.

The ability to favorite your teams live report for faster and easier access when there are multiple Live Reports. Its time consuming and frustrating to favorite the page but every time you load it you have to scroll through multiple teams to locat...

To cut back on emails have a single email sent with multiple reports

The old RingCentral softphone app had a feature where you could see other numbers entered into the user profile in RingCentral when you searched for someone in the phone app. This allowed for you to put in Mobile numbers along with RingCentral num...

Currently, if you do not have the RC App installed on your machine, and try to open up a RC Video meeting link in firefox, it tells you to use either Chrome or Edge to start the meeting. Many people use Firefox, can we have the new RC Video App me...

ADD fax preview before sending the fax and cover page.

Would be great to update Avaya analytics eg. Performance reports time zone without changing the time zone of the user profile. This is needed for admins, supervisors and managers that deal with team members in different time zones. Use case: check...