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Make RingCentral app for android and ios compatible for Microsoft Intune

Please make RC mobile app for ios and android 100% compatible with MS Intune where Microsoft edge is the default browser
Sharon Basinger almost 3 years ago in RingCentral Mobile App 1 Implemented

REINSTATE THE NUMPAD ENTER KEY WHEN DIALING

Before the end of September 2022, the enter key of the NUMPAD used to work when dialing on the RING Central Desktop app. For example, you dial the number on the dial pad and then press enter on the numpad. This is greatly effecient for many of us ...
David Dao over 1 year ago in RingCentral Phone / RingCentral Web/Desktop App 4 Implemented

Report to show busiest times of month

A report that shows days of the week and hours of the day so you can plan for staff during the busiest times of the week/month/year.
Guest over 2 years ago in RingCentral Analytics 3 Implemented

Allow the RingCentral App desktop and mobile app to function with Ring Groups

Please allow the RingCentral App to function with Ring Groups, as in, allow the user to be added to a ring group as opposed to a device. Ring Groups offer greater functionality than call queues, especially for a multi-phone store/branch type scena...
James Marshall SA about 2 years ago in RingCentral Mobile App / RingCentral Web/Desktop App 10 Implemented

RingCentral App needs a setting to "Bring to front" on an incoming call, not just a task bar notification

Just like the RingCentral softphone, the RC App needs a way to ALWAYS bring the RC App to the front/foreground when an incoming call arrives. This is critical especially for IVR Agents that need to take the call. Today, one has to click on the tas...
Guest over 3 years ago in RingCentral Web/Desktop App 2 Implemented

Allow administrators to administer Glip teams

Super admins for RingCentral accounts can't change any Glip team settings unless they created the team or the creator makes them an admin of the team concerned. They cannot view a list of existing teams. Add a fully functional Glip admin screen
Guest over 3 years ago in RingCentral Web/Desktop App 7 Implemented

caller id and number called on inbound calls

Can you add both, caller ID and called number on inbound calls in the same time?Referring to users, groups have this option Called number doesn't work at all at the moment
Front Desk almost 3 years ago in RingCentral Admin Portal 1 Implemented

Add the call queue option in RC Phone app available in RC MVP App

There is a call queue option that can be added from Users that only works by using the RingCentral Phone App. It would be great if this worked also with MVP.
Annabelle Bertrand almost 2 years ago in RingCentral Phone 3 Implemented

Answer phone call with a keyboard shortcut hotkey on the Ring Central App for desktops

Answer phone calls with a keyboard shortcut (hotkey) when using the Ring Central App for desktops. Scrambling with the mouse to click on the answer button when receiving a phone call seems. The RC phone app has this feature, why wasn't it added to...
Chris Askew over 3 years ago in RingCentral Web/Desktop App 4 Implemented

Please add a hand raise feature in RingCentral video

This is beneficial for group meetings to permit participants to raise their hands and contribute to meetings.
Guest over 2 years ago in RingCentral Video 2 Implemented