Skip to Main Content

All ideas

Showing 45

Hello, I have an application in my dental software that requires a simultaneous ring function to display patient information on our workstations. I was hoping to add a feature that when calls are directed into the que it will also ring to that external number as well. Is this possible?

we want that all members on the group will ring simoultaneous at the same time an external number
Guest 8 months ago in RingCentral Web/Desktop App 1 Needs more information

click to dial feature for - RingCentral Contact Center Voice

RingCentral Contact Center Voice / article 1160 - it would be helpful if it would have a click to dial feature
Guest 9 months ago in RingCentral Contact Center 1 Needs more information

Not available Keystroke command

In my unit, we are constantly at our desks and then away taking orders, then talking with builders. Adding a keyboard command to put the app in the Not Available mode would be very beneficial
John Bullock 9 months ago in RingCentral Web/Desktop App 1 Needs more information

Ability to send 1 mass text to 100 or more clients without them being able to see the other clients names.

This would be very useful in mass torts with large numbers of clients. We could send 1 text rather than 100 individual texts.
Yvette Scott 9 months ago in RingCentral Phone 8 Needs more information

Custom Display Name for Call Queues

There are currently 7 default display options to display to agents answering call queueus. Phone Number, Queue Name, Caller ID, etc. It would be great if we could cusomtize what is displayed to the agent while maintinging to call queue name on the...
Guest about 1 year ago in RingCentral Admin Portal 1 Needs more information