All ideas

The "Launch an external app or website for incoming calls" can be configured by individual user. I want a feature wherein the super admin or admin of the account has the capability to configure it for all of the users

Us account admins need to ensure all user phone numbers are added to our active TCR campaign, but at this time it is not easy to do. Would it be possible to add a TCR Campaign column to the user list download or phone number list download? Or mayb...

It's a fun thing for a team to do, it's a feature in Slack that we all miss.

Texts are often scrambled when received through ring central. For example, someone will send a longer, singular, text message. It will then be received as multiple texts that are out of order. Makes it really difficult to read the message.

We can't delete tasks or remove them from already deleted groups.

Your current platform requires customer to go into the individual site for each location and manually enter holidays. For financial institutions that have 12-13 holidays a year times 20+ locations, takes several hours to complete.

it would be great if while in a video meeting and someone needs to get a document to the participants for them to download onto their computer, in the chat function if you can add an upload file button. other video meetings platforms have this opt...

When on a call, there is currently no way to automatically silence or forward incoming calls. This is disruptive to the current call, especially because the ringing of the incoming call is louder than the person on the current call. The user can c...

Good afternoon, I really love your application, it will save me in difficult moments and makes me happy every day. And I would like to learn and help you improve it. I have encountered such a problem. In the task window, you cannot move the side b...

On RC Classic: When you open a task to edit it, you can press and hold the corner button that allows you to expand the field. This feature is missing in the new app. Why it's useful: When you have a lot more information to add to a task than just ...