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Tab for customers contacts

It would allow my company team to share contact information for customers including notes
Carlton Harris almost 2 years ago in RingCentral Mobile App 0 Under review

Transferring messages thread from SMS Magic to Ring Central and Integration of RingCentral SMS History with zoho

Transferring messages thread from SMS Magic to Ring Central so that it's easier for us to track information and details we've had with our patients.
Mukarram Razvi almost 2 years ago in RingCentral Integrations 0 Under review

Digital line as Outbound caller id

Currently, main line is being a default as outbound caller ID of newly created extension. It would be best if there will be an option in creating an extension to choose which caller ID to reflect.
Jessa Remo almost 3 years ago in RingCentral Admin Portal 0 Under review

Whiteboard - allow only host to write on it

Sometimes you want to write or draw sth on the whiteboard but don't want the others to do it. So the option that allows you to disable writing and drawing on the whiteboard for the participants would be pretty useful.
Dominik Patoła 11 months ago in RingCentral Video 0 Under review

Order contacts in the message tab

Igor Zenyuk 11 months ago in RingCentral Contact Center 0 Under review

Notify the user community of major changes to how RingCentral acts based on user actions

Recently, you changed what happens when a user is Deactivated then deleted. Previously, the DL was moved to Unassigned Extensions. Now the DL is deleted, the license put in a pool, and the number put in Number Inventory. We think two things: 1. Th...
Roger Mulock almost 2 years ago in RingCentral Admin Portal 1 Under review

Salesforce plugin - please update the product so that it supports dependent drop down lists

Currently we are using the Salesforce plugin only. Not supporting dependent drop down lists means we have been unable to add all of our required fields into the RC component in Salesforce; this results in the user needing to access the Salesforce ...
Paul Fletcher almost 3 years ago in RingCentral Integrations 1 Under review

Reporting | Refused Calls

Separate refused calls to direct line versus refused calls coming from a queue/IVR pipeline on the report Any API integration calls should have a separate description to filter call queues versus calls coming from an integration Include refused ca...
Guest almost 3 years ago in RingCentral Analytics 0 Under review

Text support on Zendesk tickets

No description provided
Guest almost 3 years ago in Developer Platform and APIs 0 New

Mask number for SMS

I want my clients to only see my mobile number for all calls and text / sms messages sent from my ringcentral account. I want to mask my RingCentral number with my mobile number for both calls and text/sms message.
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review