Customer Ideas Portal

For outbound call businesses, it is helpful to know how many of our outbound phone dials get answered (Connected).

When I click Join for a video meeting, there is a dropdown list of past invites. It shows only five rows, of which one has the description "RingCentral Video meeting" which is so vague that it is useless, another is a link to join my own personal ...

The RC App messages shows the user's device time. This does not help remote workers. There should be an option to change RC App's time (messages). Call routing follows extension time set but not the messages.

you put out a message and if interested that can be a live lead. how amazing would that be?

If its on your platform that would be great. If not integrate with phone burner please

to reduce emails going to spam.

RC scheduler should have a save settings option for when creating the next meeting it defaults to the previous or last saved meeting settings. Specifically if a user is scheduling meetings for another user frequently, then it can default to always...

We would like to be able to flag/mark previously recorded call logs, and to also have the ability to include a short description pertaining to the call. This would make for easy reference should the call be needed in the future for any purpose, sa...

Provide an option, via the search option in the directory on the desk top phones to call either a mobile number or the direct dial number. (similar to what you can do on a cell phone for a contact.) Time savings; paper savings; convenient

I love the integration of ringcental and zoho crm. However, through the automated popup that occurs when a call comes in we are not able to relate a call to a specific deal. This has to be done by going into the "Activities" module, finding the sp...