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Customer Ideas Portal

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Support sending faxes via email, e.g. 6505551212@fax.ringcentral.com

This gives programmers the ability to integrate directly to RingCentral, and not have to rely on stand-alone email applications (like Outlook, Gmail, or Microsoft Mail) or a third party (like JangoMail) to send fax requests to FaxNumber@rcfax.com....
Guest over 1 year ago in RingCentral Phone 0 Under review

Local Area Code Reflected on Caller ID

When you call a specific area code the caller id that will reflect will show the area code of the location
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Record you name in the directory

The system currently reads you registered name when callers dial in or for VM. The system can not pronounce the names and most of the time it does a very bad job. I have used other VOIP systems and they allow me to record my name in the directory....
Guest over 1 year ago in RingCentral Phone 1 Already exists

The capability to send a prerecorded message to many people

There are moments that we need to send message to whole congregation through email, text, and voicemail. If I could use ringcentral to send a prerecorded message would help greatly.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

In RingCentral for Outlook, do not pull names from Active Directory! Just pull them from the Exchange Global Address list and personal Outlook Contacts.

In RingCentral for Outlook, do not pull names from Active Directory! Just pull them from the Exchange Global Address list and personal Outlook Contacts. We do not want our users seeing every user and resource in our Active Directory!
Guest over 1 year ago in RingCentral Integrations 0 Under review

RingCentral Meetings Uninstall .pkg MAC

I've tried using JAMF to uninstall "RingCentral Meetings" (being deprecated) however running the "RingCentral Meetings" .pkg in "Uninstall" mode after Indexing with JAMF does not uninstall the program... this means that I will have to manually go ...
Drew Mikos over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Long hold time call back feature

As a busy medical practice we would benefit from having a call back feature where patients keep their call queue and our operators can have the system auto-dial the next patient who opted in for a call back.
Guest over 1 year ago in RingCentral Phone 1 Will not implement

Real time call screening

I am often on one outgoing call, when an important second call comes in. I currently use a human teller receptionist so that I can be told who is calling about what, and prioritize accordingly, REAL TIME. Call screening should go like this RC. “Ma...
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

Videos in Chat

It‘s useful to share video files from the camera roll. In many cases a video transports more information compared to a photo. Additionally the recording of a video directly for the chat should be available. All big messengers offer such features.
Guest over 1 year ago in RingCentral Mobile App 0 Under review

the country number by blind transfers should be shown at the receiver phone

experiencing the "different country number showing at recipient end when transferring call by blind tranfers only
Guest over 1 year ago in RingCentral Phone 0 Under review