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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

All ideas

Showing 7576

Play hold music from desktop phone to enjoy while working.

It would be nice to play the hold music from desktop phone at the touch of a button. This will be especially useful when a radio station can be played when on hold.
Michael Guida 4 months ago in RingCentral Phone 0 New

The chat bot window covers the “save button” when entering new payment information

I suggest you have a more simplified version. Working from a cell phone there is to much information crammed into the screen. The chabot iterfears with workabilty. Button to disable chabot.
Kevin Harmon 4 months ago in RingCentral Admin Portal 0 New

SMS notification system with an attachment

The customer is requesting if it would be possible to create SMS notification for an extension including the attachment attachment
Alber Evangelista 4 months ago in RingCentral Admin Portal 0 New

CDK elead - RingCentral Integration

Submitting on behalf of the customer. Case 20635866. The ability to integrate the CRM platform, CDK elead directly with RingCentral.
Jorge Mico 4 months ago in RingCentral Integrations 0 New

Template Application Status

When applying Call Queue template you don't see a status indicator to know when the job completes. It would be good to get an indicator of some type when the job completes.
Billy Haikalis 4 months ago in RingCentral Admin Portal 0 New

API - KV Core

My company uses KV Core as CRM... would be nice to intengrate.
1st Class Real Estate 360 4 months ago in RingCentral Integrations 0 New

Add Custom Field to Call Queues

Allow a custom field on call queues so that the call queues can be viewed/grouped by a common factor. Allow for the call queues to be grouped by the custom field. Example: Custom field could list the queue manager. Allow for a report to be created...
Steve Govier 4 months ago in RingCentral Admin Portal 0 New

Task duration

Be able to set duration on a task and be able to have it visible for more than one day in the calendar
Alexandra Panaretou 4 months ago in RingCentral Mobile App 0 New

Show department in contact under company contacts initial screen selection list

Please add a feature to show the users department/title in the initial screen contact list. In larger companies not all users know each other. It would be helpful to scroll through the list to view a person's title for example manager or sales per...
Conference Room 4 months ago in RingCentral Mobile App 0 New

Analytics showing how long the device has been registered, etc.

Option in Analytics that shows numbers of endpoints registered, offline, how long the endpoints registered, number of unregistered endpoints, etc
James Peterson 4 months ago in RingCentral Analytics 0 New