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relate a call to a deal in zoho crm

I love the integration of ringcental and zoho crm. However, through the automated popup that occurs when a call comes in we are not able to relate a call to a specific deal. This has to be done by going into the "Activities" module, finding the sp...
Guest over 1 year ago in RingCentral Integrations 0 Under review

Add a filter for monthly reports to drill down to business hours only in lieu of 24 hour period inclusive

Today, I can get daily reports and filter by the hours of the day. I cannot do that for a roll up of performance of our call center at the monthly level for Sr Management level reporting
Guest over 1 year ago in RingCentral Engage Voice 0 Future consideration

Create Report for E911 addresses

Currently to see your company's E911 settings you must check each user and it's 2 or three clicks into each user's profile to see what the E911 settings are. Ring Central is sending emails to remind admins to keep this up to date, however even for...
John Nickell over 1 year ago in RingCentral Admin Portal 0 Under review

Move up unread messages (like in the phone app) [desktop]

Like in the phone app move unread messages to the top of the list, so I can see them and they would not be hidden from me somewhere down in the contact list.
Guest over 1 year ago in RingCentral Web/Desktop App 2 Already exists

Draft option in Fax

allows the option to set a draft to a fax that will be sent later to allow the option to edit out some information
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Virtual Phone Assistant

inbound and outbound call
Guest over 1 year ago in RingCentral Phone 9 Under review

Survey Phone System

survey phone system
Guest over 1 year ago in RingCentral Phone 7 Under review

Not available Keystroke command

In my unit, we are constantly at our desks and then away taking orders, then talking with builders. Adding a keyboard command to put the app in the Not Available mode would be very beneficial
John Bullock over 1 year ago in RingCentral Web/Desktop App 1 Needs more information

Playback Speeds for Recorded Meetings:

Please re-enable the playback variable speed feature with the new ring central platform. Previously, you could listen to a meeting at 1x, 1.5x and 2.0x speeds. This is time-saving, when meetings are 2.5 hours long.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Add users presence in bulk

I need to add everyone to my presence page in bulk vs. individually adding each user.
Guest over 1 year ago in RingCentral Phone 0 Under review