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Call handling, caller ID, play announcement for call queue setting match/carry over to matching Active Custom Rule setting

The incoming caller ID information provided to an added member in a phone sys. group queue extension and call routing detail given to the caller differ when an Active custom rule is used. The member needs to know when calls being received are from...
Lynnette Hitchcock over 2 years ago in RingCentral Admin Portal 0 Under review

Have option for RingCentral Video to automatically call me one minute prior to the start of my meetings

Amazon Chime has this feature. And when I worked at Amazon, it was very useful in helping me to be on time for my meetings. I've been working at RingCentral now for three weeks, and I've already been late to a meeting because I lost track of time ...
Guest over 2 years ago in RingCentral Video 0 Under review

Touch up my appearance

Please reinstate the touch up my appearance filter/feature for the new app
Guest over 2 years ago in RingCentral Meetings & Webinar 0 Under review

Add more trusted emails

It would be nice if we can add more than 25 emails as our Trusted Emails for faxing.
Paola Bianca Navarra over 2 years ago in RingCentral Admin Portal 0 Under review

RingCentral Community shared links

it would be nice to be able to HIDE the RingCentral Community shared links so they do not clog up our WORK LINKS.
Guest over 2 years ago in RingCentral Web/Desktop App 2 Will not implement

Create Task associated w/ a call or sms

From the message list, I would like to be able to create a task and associate it w/ the given message. For instance, if I have a voicemail or text from a customer that requires follow-up, I would like to be able to create a task with the message l...
Kelly Enser over 2 years ago in RingCentral Web/Desktop App 0 Under review

add a "ding" for text

When we use the text feature to text each other in the office, there is no audio "ding" notifying a user that they have a text. This makes the feature untimely as a result because the person receiving the message often doesn't notice it.
Heidi Holle-Wiliams over 2 years ago in RingCentral Web/Desktop App 1 Already exists

To be able to have unlimited talktime using the RC Polycom deskphone

The maximum allowed talktime using the Polycom phone is currently set to 4 hours by default and can be maximized up to 8 hours only. It would be better if we can set the hours of phone taltime to unlimited .
Guest over 2 years ago in Hardware 0 Under review

More 3rd party storage sites on Archiver beta

I strongly suggest adding other 3rd party storage applications such as Sharepoint and Amazon S3 to Archiver Beta. This is beneficial because people need more options to store their backups, not everybody uses dropbox or google drive, or box.
Guest over 2 years ago in RingCentral Admin Portal 1 Under review

Report outbound caller ID settings

There's currently no way to enforce company-wide outbound caller ID settings, and no way to report on user who, for example, have the company number set as their outbound caller ID
Chris Hall over 2 years ago in RingCentral Phone 0 Under review