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Separate option for user that can park and user that can accept private park location

By default, you can choose extensions to private parking which can do both parking and answer parked calls. Hope there will be a toggle button to choose extensions that can only park to that group and separate toggle button for the ones that can a...
Jessa Remo over 2 years ago in RingCentral Admin Portal 0 Under review

Please list Sienheiser SDW 3 BS & SDW 60 HS a compatible device.

We have 80 devices on site, the base unit would create a dial tone for incoming calls this has now stopped working for all users across the site. It works for Microsoft teams. We are using epos connect to configure the devices via an online portal...
Guest over 2 years ago in Hardware 0 Under review

Group Fax Messaging

SEND MESSAGES TO MULTIPLE CONTACTS AND ATTACH A MESSAGE OR ATTACHMENT WHEN I SEND IT.
Guest over 2 years ago in Developer Platform and APIs 1 Already exists

add external number to call queues

This is useful and convenient when we want to add an external number to get a specific call to an external person
Guest over 2 years ago in RingCentral Admin Portal 1 Already exists

Reset and Assign should include a clear voicemail option

Reset and Assign should include a clear old voicemail option.
Mike Masi over 2 years ago in RingCentral Admin Portal 0 Under review

Add "Group or Queue Membership" to User details

It would be useful to have "Group or Queue Memberships" available on the user details page. Often times when disabling access to a terminated user account where the phone will be left on, it's not clear from the user details what queue that user i...
Vincent Ragozzino about 1 year ago in RingCentral Admin Portal 0 Under review

Honeybook Integration

Honeybook is a popular CRM for freelancers. It would be quite efficient to automatically log phone / text interactions with clients from RingCentral into Honeybook, automating client interaction records/history.
Russell Morgan about 1 year ago in RingCentral Integrations 0 Future consideration

multiple users can receive fax and voicemail from the main line

set up on the Admin portal where multiple users can receive fax and voicemail from the main line
John Ramirez over 2 years ago in RingCentral Admin Portal 1 Already exists

Enable phones to call deaf persons on RELAYUK 18001

Were unable to call a deaf/hard of hearing person on out telephones. In the UK to call a deaf person we need to dial 18001 + the number EG: 1800107555555556. This needs urgent attention please as its not professional that we cant call someone with...
Michael Everett about 1 year ago in RingCentral Phone 0 Under review

Allow monitoring on emergency 999/112 calls

We run a suicide prevention line and sometimes need to call 999. To support a volunteer to make a 999 call we need to us the *80/*81 live monitoring to support them though the call. Please could you enable this? Thanks
Michael Everett about 1 year ago in RingCentral Phone 0 Under review