Customer Ideas Portal

Plumbing companies use ServiceTitan as an effective, industry-specific CRM. Integrating a soft phone with their CRM would be a great push to migrate to RCO/ACO

At this point, it looks like the only way to contact a client in a blocked country is to unblock the whole country which can have negative repercussions. Add the ability to whitelist individual numbers in a blocked country so that clients in that ...

Add call monitoring, whisper, Barge into the unified communication app so that we dont have to use two apps to function.

use of Virtual Cam with RC Meetings

I'd like to be able to schedule conference calls at a future date, right now I can set up a call immedicately.

Cx wants to access call logs for the full year of 2019

A text to speech option on call queue like the IVR menu prompt

Currently, forward button to Polycom phone will only work when forwarding it to another extension. Hope this option will work too when forwarding it to Call Queue.

When creating a new call queue, if you use the "Copy Settings from" setting there is an inconstancy with how the system copies settings over. In the Group settings of the new call queue > "Messages & notifications" The settings for "After h...

Hoping that RingCentral will be able to configure the system to work even there is enabled Anti-virus and Firewall. It is quite hassle to disable it from time to time just to access it.