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Increase The Length Of Time Faxes Remain Available In The Sent Folder

Increase The Length Of Time Faxes Remain Available In The Sent Folder to a minimum of ONE YEAR!!! I access RingCentral through a Browser on my desktop computer. Marvin P Stein / marvin@marvinpstein.com / 01/05/2021
Guest almost 3 years ago in RingCentral Web/Desktop App 1 Under review

Individual Call Ques w/in an IVR - User Toggle On/Off

Aloha. It would be benificial for a user to be ablet to toggle accepting calls from an assigned call que. Currently their is the ability to toggle off all call ques, but not individual. Please feel free to reach out to me for further details on th...
Kevin Norton Hooikaika over 1 year ago in RingCentral Mobile App 0 Under review

Sending a recorded message to a group of phone numbers

For instance a reminder voice message to a list of phone numbers.
Laticia Young over 1 year ago in RingCentral Admin Portal 0 Under review

Set more than two Display Settings options

It would be very helpful to our agents to see more than two Display Settings options at a time. For example, Queue Name, CallerID Name, CallerID Number, and Phone Number would all be wanted by our agents -- all four options at once. Thank you.
Brandon Carr over 1 year ago in RingCentral Phone 0 Under review

Can you please add a functionality that will allow my clients to just dial *and 4 numbers example - *5626 then it will connect to my company main number like a shortcut.

Can you please add a fictionally that will allow my clients to just dial *and 4 numbers example - *5626 then it will connect to my company main number like a shortcut.
Yair Feldman over 1 year ago in RingCentral Admin Portal 0 Under review

Remove/disable the "delete post" option in more

When you click the 3-dots when hovering over the time, you are given the option to delete your message. Make this setting optional or give the ability to disable this option.
Robin Bartholomew over 1 year ago in Developer Platform and APIs 0 Under review

Delegated Line reporting needs improvement

We have recently migrated from a Call Queue to a Delegated Line configuration for our Customer Service team. The change came with some great improvements to call handling, but has shown a significant flaw... no reporting of call activity in Analyt...
Elton Lockhart over 1 year ago in RingCentral Analytics 0 Under review

Mute Call Recording notification

Can we add a feature that allows you to turn off the Call Recording notification.
Guest almost 3 years ago in RingCentral Phone 2 Already exists

Allow Queues Business Hours to use Company Hours as a fast option

When setting hours for each individual queue, there are two overriding options, 24/7 and Custom. I think if ytou add another one, "Use Company Hours", then for companies that have mulitple queues, they only need to change their hours in one place ...
Guest almost 3 years ago in RingCentral Admin Portal 1 Under review

multi

https://www.kixie.com/ Ring Central is better product just have to create a feature and that feature will do the need full as above company product does it nicely. Call 4 numbers and one person answers, the system disconnect the other 3 calls. - (...
Pushpinder Puri over 1 year ago in RingCentral Contact Center 0 Under review