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Change Text Interface Back to show list without opening a text

Can you please change the interface back to where the texts would show as a list and we click the one we want to open, instead of how it now automatically opens the most recent text when you go to texts? I don't like how I can accidentally open on...
Melissa Plante over 1 year ago in RingCentral Web/Desktop App 0 Under review

Phone app shows me as offline when the app is not in use. I don't get incoming calls because it shows me as offline.

Incoming calls don't come through to my phone. I use the desktop app to send texts. I use the phone app to answer incoming calls. I'm unable to change that offline setting from my end. I have to get with customer support for assistance and the wai...
Megan Petty over 1 year ago in RingCentral Mobile App 0 Under review

recording

No description provided
Guest over 1 year ago in RingCentral Analytics 0 Under review

Integrate with Video Editor Apps

With video content creation, podcasts and multi-media videos being more important it would be a huge time saver to export recorded videos directly to Descript. This is the biggest podcast editing app. And they have direct integration with other pl...
Rolando Rosas over 1 year ago in RingCentral Video 1 Future consideration

Export of all Fax User Data

The ability to export all fax user data is needed to avoid having to manually view the data through the users. Currently, the export only shows the main user data, but not any sub-user data of those who are configured to send and receive faxes or ...
Donnie Brewer over 1 year ago in RingCentral Admin Portal 0 Under review

Quality planner / Scorecard settings - Allow dispute to go to Another person

Quality planner / Scorecard settings - allows the person designing the scorecard to route to evaluator or one specified person. Desired state is to have the ability to route a disputed evaluation to more than one person.
Matthew Walsh over 2 years ago in RingCentral Contact Center 1 Under review

Sending auto response if fax service will be disabled

Need to send an auto response to the fax senders if we will not be able to receive fax messages
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Allow Admin to view videos sent from Link

After receiving an email that recording is ready for viewing, when that email is forwarded the admin does not have the ability to view the video unless they log in from admin panel. Should authorize since it prompts us to log in with those same cr...
Guest over 2 years ago in RingCentral Meetings & Webinar 0 Under review

Add Pickup feature key and Notification to Ring Central App

Please add this to the app as we have migrated away from desk phones to use app features more easily.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

RingCentral Contact Center is no longer available in Chrome Store for Extension

RingCentral Contact Center is no longer available in Chrome Store for Extension
Guest over 2 years ago in RingCentral Contact Center 1 Already exists