All ideas

This should be obvious. For some reason, RC won't show the name of the phone line when I'm sending a New text on the RC desktop app. It only shows a dropdown of numbers and I have to look up which business the line is for. SUPER INCONVENIENT. Plea...

Agents made an outbound call and was on the line using RC apps , She was on available status on MAX agent . Another call receive from the MAX and made a conference call with the other person on the line.

RingCentral Contact Center Voice / article 1160 - it would be helpful if it would have a click to dial feature

When I go to fax, it suggests using a contact, but what good is that if the contact doesn't have an associated fax number????

Capabilities to turn off the message and video since some only need the phone capabilities to use the service and not the added features

You have accommodated Google and Outlook calendar users. I am able to get my video meetings to populate my iCal(endar), however, I cannot get a list of my scheduled meetings in the app. It would be very helpful to get a schedule list.

When I click Join for a video meeting, there is a dropdown list of past invites. It shows only five rows, of which one has the description "RingCentral Video meeting" which is so vague that it is useless, another is a link to join my own personal ...

The RC App messages shows the user's device time. This does not help remote workers. There should be an option to change RC App's time (messages). Call routing follows extension time set but not the messages.

you put out a message and if interested that can be a live lead. how amazing would that be?

If its on your platform that would be great. If not integrate with phone burner please