Customer Ideas Portal

to reduce emails going to spam.

RC scheduler should have a save settings option for when creating the next meeting it defaults to the previous or last saved meeting settings. Specifically if a user is scheduling meetings for another user frequently, then it can default to always...

We would like to be able to flag/mark previously recorded call logs, and to also have the ability to include a short description pertaining to the call. This would make for easy reference should the call be needed in the future for any purpose, sa...

Provide an option, via the search option in the directory on the desk top phones to call either a mobile number or the direct dial number. (similar to what you can do on a cell phone for a contact.) Time savings; paper savings; convenient

I love the integration of ringcental and zoho crm. However, through the automated popup that occurs when a call comes in we are not able to relate a call to a specific deal. This has to be done by going into the "Activities" module, finding the sp...

Today, I can get daily reports and filter by the hours of the day. I cannot do that for a roll up of performance of our call center at the monthly level for Sr Management level reporting

Currently to see your company's E911 settings you must check each user and it's 2 or three clicks into each user's profile to see what the E911 settings are. Ring Central is sending emails to remind admins to keep this up to date, however even for...

Like in the phone app move unread messages to the top of the list, so I can see them and they would not be hidden from me somewhere down in the contact list.

allows the option to set a draft to a fax that will be sent later to allow the option to edit out some information

inbound and outbound call