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Add a title, note, or name field to Number Transfers

This wouldnt require any crazy coding, but the addition of a field in the Transfer Orders page would be very helpful to keep track, especially for larger companies, where several transfers can be requested, so that internal admins can keep track o...
Ken Bock almost 2 years ago in RingCentral Admin Portal 0 Under review

enable employees to log workhours on RingCentral

My staff uses Square Payroll to log their work hours and it also reports taxes for me. I would like a payroll feature in RingCentral so it is all in one spot.
Anne Osterhouse almost 2 years ago in RingCentral Web/Desktop App 1 Will not implement

Call queue forwarding

Forward call queue calls if not answered to another call queue.
Anthony Jabal almost 2 years ago in RingCentral Admin Portal 1 Already exists

Add comment streams within chats, voting functions, event function reminders

"Not a problem but what would be amazing is if you can have comment streams within the chats. Sometimes various conversations are happening within one ring and you have to copy and paste the thing you are responding to so that people know what you...
Guest almost 2 years ago in RingCentral Mobile App 1 Under review

Inherit Appearance and Logo from Admin Page

Currently we are able to change the main logo under service.ringcentral.com > more > appearence > company logo; but when we jump to analytics.ringcentral.com from the admin portal we see again the RingCentral logo. Since whitelabeling is ...
Filipe Leitao almost 2 years ago in RingCentral Analytics 0 Future consideration

Screen Sharing Status Indicator and Status Color

When sharing a screen, a separate status in the HUD would appear to indicate the meeting member is in a screen share. This would have a separate status color to indicate screen share is on. This would avoid disturbances and messages popping up in ...
Guest almost 2 years ago in RingCentral Web/Desktop App 3 Already exists

Allow customers to populate a custom CLID for internal calls

Internal calls from Engage to RCO show up as the primary System Account, which is named "System Account" and cannot be changed. Our internal customers are seeing calls from our Help Desk as System Account rather than Help Desk who is truly calling...
Marissa Defino almost 2 years ago in RingCentral Engage Voice 0 Future consideration

Apricot Project Management Software Integration

We use Apricot Project Management Software in our operation and would love to see RingCentral integrate with it.
Guest almost 2 years ago in RingCentral Integrations 1 Under review

show the phone number in live report

as i see the live report if the agent in phone call i dont see with who is talking with even if he make his line busy with another agent to not recive phone call from customer i will never know its so much important to have that
Guest almost 2 years ago in RingCentral Analytics 0 Future consideration

Support sending faxes via email, e.g. 6505551212@fax.ringcentral.com

This gives programmers the ability to integrate directly to RingCentral, and not have to rely on stand-alone email applications (like Outlook, Gmail, or Microsoft Mail) or a third party (like JangoMail) to send fax requests to FaxNumber@rcfax.com....
Guest almost 2 years ago in RingCentral Phone 0 Under review