All ideas

After a fax is successfully sent, add a button/function to resend. This is a common feature for other programs.

We are using the Dynamics 365 integration and the auto-log feature for putting notes directly into a lead/account/contact is great for saving time for our sales team. However our Customer Service team do not have the same luxury as they are using ...

Ring Central Message automatically uses characters such as * and _ as a pseudo-commands to format the characters inbetween them. It also allows the (now standard) use for control characters (ctrl-b, ctrl-u, ctrl-i) for formatting. Further, the for...

Contacts should be able to be tagged with a category - such as Customer, Vendor, Employee, etc. much like Google Contacts and countless others do to allow us more flexibility in exporting, syncing and searching through the contacts.

If you get an direct gsm call on your mobile phone you should get a presence indication, like in a mobile call, in the Ringcentral App.

What radio stations etc do when they have a call-in show is, "open the lines" be that 1, 4, 10, etc. A call screener picks up the call gets the person's name and question and adds it to the "green room" were the host can see the callers on hold. W...

When a user logs into a Polycom LE+Hotdesk phone and has unread voicemail, the message light does not come on. It only comes on if a message is received while they are logged in. Users do not know from the Polycom phone if they have unread message...

Now in the era of e-commerce and considering the Shopify platform popularity increasing, would be great to have an integration (direct or Zapier) where when a new order in Shopify comes in (and it does have a phone number), to sync those details w...

My HR team schedules interviews in shorter timeframes than just the 00, 15, 30, and 45 minute intervals. They do schedule by 5 minute intervals, but at that point I'm wondering if it could be made possible to just be able to enter a custom time. W...

I am requesting an increase in the download speed of call logs from service.ringcentral.com. The download speed has decreased substantially over the years and has a significant impact on productivity and QOS. We routinely download call logs with f...