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Stop Polycom phone restarts when changing user hours

STOP restarting Polycom phones when changing user hours. This seems to be a new feature. The phones restart when changing user hours. This is a terrible feature. Changing user hours happens all the time. Restarting phones interrupts employees work...
Bettina Gray over 1 year ago in Hardware 0 Under review

Make Ring Central available as a printer option in control panel

this would make fax usage universally easier for all .
Matthew Pfeffer over 1 year ago in RingCentral Integrations 1 Under review

Remove or disconnect the added HID headset from RingCentral app

Need to remove the connected HID headset from the RingCentral app. Need a disconnect or remove button from RingCentral app's headset settings.
Vanessa P over 1 year ago in RingCentral Web/Desktop App 0 Under review

Integrate with SugarCRM

SugarCRM is a large CRM and it would help to connect to Accounts and Contacts in sugar.
Mickey Parker over 1 year ago in RingCentral Integrations 0 Under review

Contact Center - Add recordings to a skill without RING Engineering engagement

I would like to be able to create a skill and add recordings to be played (agentless) without engaging Account Leadership and creating a CR and paying for a CR. Give me a simple UI.
Will Snyder over 1 year ago in RingCentral Contact Center 0 Under review

Seamlessly go from one Ext to another

Hello A requested feature would be to seamlessly go from one extension to another on the phone app as an admin user. As an owner, I do not carry my laptop around, I carry my phone. Admin/owners should have rights on the phone app to view all exten...
EG Care over 1 year ago in RingCentral Phone 3 Under review

Make compatible with Account Edge

Users of Account Edge financial program
Matthew Pfeffer over 1 year ago in RingCentral Phone 0 Under review

Admin Portal - User List Messages sort does not sort by largest number it sorts by the first digit

Admin Portal - User List Messages sort does not sort by largest number it sorts by the first digit. 9 is higher than 89 or 899 or 89999999999
Will Snyder over 1 year ago in RingCentral Admin Portal 0 Under review

Customize analytics dashboard

I would like to create my own dashboard according to my requirement. Only by condition filter makes it more complex for my work.
Kimi Sun over 1 year ago in RingCentral Analytics 0 Under review

Audit trial

We will like to know if you guys can add the call monitoring permissions to audit trial, we just had a situation where someone add one of director extension to the can be monitored permissions option with everyone in the company and we check the a...
Juan Gutierrez over 1 year ago in RingCentral Admin Portal 0 Under review