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Auto provision phone number from Azure AD City attribute

Would love to have Azure AD auto provisioning be able to assign a phone number in the area code that corresponds with one of these attributes: addresses[type eq "work"].locality String addresses[type eq "work"].postalCode String addresses[type eq ...
iPower Support over 1 year ago in RingCentral Admin Portal 0 Under review

Add custom call length to performance reports

This is useful because it lets us filter calls by specific time. Sometimes we want to know if a call was missed because we let it rang too much or because they hung up before we had a chance to answer the call. Sometimes, because of our business m...
Leonel Aviles over 1 year ago in RingCentral Analytics 0 Under review

Names for Cell Phone Users in Ring Central Meetings/Video

My organization wants to be able to identify cell meeting call-ins more quickly by name (not manually changing their name). All of our call-in people are RingCentral users, so the feature I am requesting would be for RingCentral to check the cellp...
Bryan Ridgell about 3 years ago in RingCentral Video 0 Future consideration

Attendees ability to pause live Webinar

The functionally of a live webinar currently as a host can pause the recording of the webinar and then re-start, but if the webinar itself is live, the attendees cannot pause it unless the host actually stops it for a few minutes. We would like th...
Cindy Hubert about 3 years ago in RingCentral Meetings & Webinar 0 Under review

Inactive queue skipping

When the queue has no active members, it should be skipped, rather than the system polling and confirming that the queue is empty and forcing callers to wait while the system performs that check.
Mike Arneson about 3 years ago in RingCentral Phone 0 Future consideration

Integrate heytaco!

Heytaco is a sweet app to reward teammates with tacos and create a fun competition. It would be a great integration for RingCentral Glip!
Guest about 3 years ago in RingCentral Integrations 2 Future consideration

Call Park

Would like speed dials to be added to the phone to Park a call (P1, P2, P3 and P4). If someone calls in, I would like to press one of the speed dials and put the person on hold and then I can call upstairs or downstairs to the person they want to ...
Guest about 3 years ago in RingCentral Phone 3 Future consideration

Allow people to look through contacts or do other non-phone call things while listening to voicemail

This would be useful so if I need to look at another feature, I can do that while listening to a voicemail. Right now, I played the voicemail and it stopped when I moved away from the phone tab
Barbie Osorio DeSoto over 1 year ago in RingCentral Engage Voice 0 Under review

Ability to Add Multiple Row Options or Option to Add a Row for Each Extension

I would like to be able to add rows for Users and IVRs. Some of my IVR options transfer to other IVR menus while some options transfer directly to Users. This functionality would allow me to better assess the efficiency of my IVRs by comparing tra...
Dominic Bashford over 1 year ago in RingCentral Analytics 1 Future consideration

Add ability to hide the "with xxx" part of the call status

Privacy. Nobody else really needs to know who the CEO is on the phone with.
Paul Viellieux over 1 year ago in RingCentral Web/Desktop App 1 Under review