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Attach Audio File to voice-to-text notification email

The voice-to-text transcription is not perfectly reliable as it is, and it would be easier to share voicemails among coworkers if there wasn't the additional step of having to download the .wav file and attaching it to an email. If that .wav file ...
Gene Barton over 1 year ago in RingCentral Mobile App 1 Under review

Allow for extending the call log data retention to 6 months

Allow for extending the call log data retention to 6 months
Cory Barnes over 1 year ago in RingCentral Admin Portal 0 Under review

HUD Pop Out Zoom/Enlarge Functionality

Would be great to add a zoom in/out view option to the HUD pop out
Hasan Qummi over 1 year ago in RingCentral Web/Desktop App 0 Under review

Ability to remove pre-made Fax Templates from Ring Central Admin Portal.

I recently opened up a Support Case with Ring Central Office Support regarding the ability to remove Fax Templates in Ring Central Admin Portal. I was told to submit this idea from the Office Support Team because currently Fax Templates can not be...
Nicholas Wardian over 1 year ago in RingCentral Admin Portal 0 Under review

Speakerphone/handsfree option while phone is ringing.

While this feature somehow comes and goes on the app because it worked for years and now all of a sudden it stopped working. Now when I use my work cell phone with the Ringcentral app to call a customer, the speakerphone button is grayed out and I...
Sales Department over 1 year ago in RingCentral Mobile App 0 Under review

Update your help and support to reflect the current version

My video is mirrored in RingCentral. That needs to be fixed. According to your help and support files, there should be a setting for that. There IS NO SETTING IN THE APP. Yes, I updated, No it is not there. FIX YOUR HELP SCREEN OR FIX THE APP. Eit...
Dawn . over 1 year ago in RingCentral Video 2 Already exists

Web Portal Fax Message behavior

As of Monday 5/25/22 we have noticed a change in how the web portal messages page works. We download faxes in batches by customer from the web portal which works best for our volume and workflow. We filter by name (of customer) and status: Unread....
Kirk Amico over 1 year ago in RingCentral Web/Desktop App 0 Under review

Kindly add application or CRM intergration with The Britsoft

Kindly add application for CRM Intergration with the Britsoft
Mohsin Sarwary over 1 year ago in RingCentral Integrations 2 Under review

Outbound caller id prompt

It would be helpful to have a option to press *9 before a call to change the outbound caller id to show a different number then your normal desk phone line. This comes in handy when one person is responsible for their own line but also maybe anoth...
John McClure over 1 year ago in RingCentral Web/Desktop App 0 Under review

integrate glip w/ ticktick

Integrate tasks with ticktick projects app.
Tom Myers over 1 year ago in RingCentral Integrations 1 Under review