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Web portal call log should include 'Presence' activities

Idea / suggestion According to RC support, the web portal does not keep / display any information regarding the call flow / path when the 'presence' features are used to pass a call between extensions or pickup one extension from another. This lea...
Alastair Fraser-Mitchell over 1 year ago in RingCentral Admin Portal 0 Under review

Screen Saver for RingCentral Meetings Rooms

Currently RingCentral Meetings Rooms can only rotate the background image but does not have an option for a Screen Saver or to Turn off Display (display a black image to keep the screen from burning). This is a necessity for conference rooms where...
Drew Mikos over 1 year ago in RingCentral Rooms 0 Under review

Poly CCX 400 and CCX 700: Digit Map Timeout

A default timeout value is 3 seconds. It is not enough time for users to transfer a call.
Tomo Nakanishi over 1 year ago in Hardware 0 Under review

Integrate with Salespype CRM

Woould allow calling functionality to the CRM.
Scott Magoon over 1 year ago in RingCentral Integrations 0 Under review

Ability to disable single-character formatting

Ring Central Message automatically uses characters such as * and _ as a pseudo-commands to format the characters inbetween them. It also allows the (now standard) use for control characters (ctrl-b, ctrl-u, ctrl-i) for formatting. Further, the for...
Carl Sopchak over 1 year ago in RingCentral Web/Desktop App 0 Under review

Add contact categories or tags so that contacts can be identified and filtered

Contacts should be able to be tagged with a category - such as Customer, Vendor, Employee, etc. much like Google Contacts and countless others do to allow us more flexibility in exporting, syncing and searching through the contacts.
Kevin Koziol over 1 year ago in RingCentral Phone 0 Under review

GSM call indication

If you get an direct gsm call on your mobile phone you should get a presence indication, like in a mobile call, in the Ringcentral App.
Helmut Walkner over 1 year ago in RingCentral Web/Desktop App 0 Under review

Live Call in show (radio TV etc)

What radio stations etc do when they have a call-in show is, "open the lines" be that 1, 4, 10, etc. A call screener picks up the call gets the person's name and question and adds it to the "green room" were the host can see the callers on hold. W...
Trevor Harrison over 1 year ago in RingCentral Admin Portal 0 Under review

Custom Timing for Video Call Scheduling

My HR team schedules interviews in shorter timeframes than just the 00, 15, 30, and 45 minute intervals. They do schedule by 5 minute intervals, but at that point I'm wondering if it could be made possible to just be able to enter a custom time. W...
Mitch Willette over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Increase Call Log Download Bandwidth from

I am requesting an increase in the download speed of call logs from The download speed has decreased substantially over the years and has a significant impact on productivity and QOS. We routinely download call logs with f...
Max Ramos over 1 year ago in RingCentral Web/Desktop App 0 Under review