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Prevent agents from disabling which q they are in or turning off q calls.

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Guest about 3 years ago in RingCentral Phone 0 Future consideration

Being able to hear the phone ringing via CyberData Paging Amplifier and speaker system.

I implemented a system for a customer that would like to be able to hear his phones ring over a CyberData Paging Amplifier and speaker system. Currently, this is not a feature of the RingCentral system.
Guest about 3 years ago in RingCentral Phone 0 Future consideration

Add Advanced Rules to block or forward SMS / Text Messages

We have multiple main numbers. Each number is an office number for different locations and those numbers are pointed to a call queue. For example we have 614 xxx-xxxx is going to our Columbus call queue and 336-xxx-xxxx number is going to our Sale...
about 3 years ago in RingCentral Phone 4 Future consideration

SMS SIGNATURE

Consider offering a standard signature on all outgoing SMS texts. This is a major time saver for businesses.
about 3 years ago in RingCentral Phone 16 Future consideration

Speed Dial: Company wide directory for Speed Dial

Our company has several dozen contacts that everyone in the office uses.We don't want to have to WASTE TIME programing each phone with the names and numbers.We want to create a Single, Company Wide, Shared, Directory of Speed Dial numbers and name...
about 3 years ago in RingCentral Phone 32 Future consideration

RingCentral App Polling integration

I am a RingCentral App user, with a parliamentary style organization using RingCentral. We don't have any access to poll our members. Because our members are always voting, I was wondering if you all could add the option for a poll or vote in each...
about 3 years ago in RingCentral Web/Desktop App 3 Future consideration

Conference Calling: Disable/Change hold music on conference calls.

Disable Hold Music on Conference Calls... Currently there is no way to turn off the hold music on Conference calls and we need one.
about 3 years ago in RingCentral Phone 6 Future consideration

RingCentral Meeting Invite Template Customization or Improvement (Outlook Meeting Plug-in)

Problem Statements The default RingCentral meeting invite template for schedule a RingCentral Meeting from outlook is not usable at all. It overwrites the meeting subject line -- annoying to say the least; It provides a very long list of iPhone sp...
about 3 years ago in RingCentral Meetings & Webinar 6 Future consideration

Desktop App: Deauthorize Softphone on Exit (logout)

Many people have a desktop at work and use a laptop while traveling or working from home, myself included. If the softphone would deauthorize when exited I could use the softphone on my desktop at work and my laptop on the road or at home without ...
about 3 years ago in RingCentral Phone 2 Future consideration

Call Queues: allow mixture of call handling (simultaneously and in fixed order)

In a particular extensions call forwarding section (home, mobile, office), you can set the phones to ring simultaneous or in a fixed order. You also have the ability to group certain numbers such that home + cell ring simultaneous for 4 rings, and...
about 3 years ago in RingCentral Phone 6 Future consideration