User Settings: Disable call waiting while on a call.
Use a "Currently on another Call" greeting message while on another call or have the capability to disable Call waiting. An options that say, while i'm on another call us this greeting, or while i'm on a call go straight to voicemail.
Adjust how missed calls are categorized for group calls
Currently if a group is set to ring all members at once and someone else answers it will show as a missed call for everyone else who didn't answer. It would be nice if the system knew the call had been answered and didn't show as a missed call.
Fix your crappy TCR submissions and customer service rep training.
I have been trying to get TCR approved for 2 months now. All the customer support people are worthless and a bunch of bozos. How does no one knows what is going on or how to fix my TCR problem. I am new to Ringcentral and by far the worst experica...
Sometimes you want to write or draw sth on the whiteboard but don't want the others to do it. So the option that allows you to disable writing and drawing on the whiteboard for the participants would be pretty useful.
The interface correctly updates my RingCentral availability to In a Meeting, however it does not set my phone to DND. It seems like it should make my Status "In A Meeting" and set my availability to DND. This should be the same logic for normal me...
Need APIs to expose license usage details for BI reporting
Need APIs to expose Total, In Use and Available license counts as viewed in Service Web Portal under Billing > Licenses & Inventory. Also, the Live Reports license counts need to reflect the true counts from the license status report that c...