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Add Controls so Admins can control who has access to what tiles in the app

As an admin we can not currently hid the "Apps" tile. We don't allow our users to download or install applications on their own, we would like the ability to hid this. Admins should have controls on all applications to either prevent access by rol...
Anne Sullivan 18 days ago in RingCentral Web/Desktop App 0 Under review

Adjust how missed calls are categorized for group calls

Currently if a group is set to ring all members at once and someone else answers it will show as a missed call for everyone else who didn't answer. It would be nice if the system knew the call had been answered and didn't show as a missed call.
Zoe Ratchford almost 2 years ago in RingCentral Analytics 35 Under review

Please Pin the dial pad to the software so it is always open, (even after you hang up on call). It is frustrating to always have to go grab (open) and drag the dial pad when you use a headset at work.

It would benefit every single user of the Ring Central software and bring a huge smile to the faces of your customers.
Clancy D'Angelo 4 days ago in RingCentral Web/Desktop App 0 New

Short cut key for Close Window in Desktop App

Maybe its just me and I cant find the option but on my Mac I normally close windows with the shortcut key (command W) but it doesnt work on this app. Just a suggestion!
Rachel Knapp 4 days ago in RingCentral Web/Desktop App 0 New

Voice activated dialing

are you ever going to consider voice activated dialing instead of mouse or touch controlled?
Alice Frederick 4 days ago in RingCentral Mobile App 0 New

Create Security Groups for Caller IDs

Restrict who has access to Caller IDs with security groups. Employess shouldn't have access to phone numbers not assigned to them. Conversley we need the ability to grant accesss to Caller IDs for a phone number not assigned to a user ,e.g, some u...
Stuart Gormley 4 days ago in RingCentral Engage Voice 0 New

Default view of Teams to show membership

We use Teams to show different departments, and their availability to take calls. We would love "Teams" to have an option to default view to "show members" rather than share a file, create a task, or add an app. This would help reception and call ...
Deborah Croft 4 days ago in RingCentral Phone 0 New

Window docking and window sizing needs to be improved. Be able to lock to a specific size and be able to lock to a position on one of our screens.

Window docking and window sizing needs to be improved. Be able to lock the app window to a specific size and be able to lock the app window and/or dock the app window to a specific position on one of our screens. (Currently, always opens too large...
Nancy Greenfield 4 days ago in RingCentral Web/Desktop App 0 New

Allow number search in the dialler to also look in the extension name field

If an extension has been named with a number or code as an identifier that isn't the same as the extension number, then the number or code used in the name is not searchable in the dialler. Entering numbers in the dialler should also look at the e...
Steve Lambert-Govier 4 days ago in RingCentral Web/Desktop App 0 New

1st and 3rd, 2nd/4th Saturday/Sunday toggle on/off button please

With a button similar to the attached screenshot, customers can create schedules for automation for opening/closing every OTHER weekend or EVERY other day of the week of their choice. This is a must! Would be helpful not only to your staff, but to...
Elizabeth Gallego 4 days ago in RingCentral Admin Portal 0 New