Customer Ideas Portal

Guest accounts (B2B Collabaration Users) in Microsoft Entra ID (previously Azure AD) should not sync along with regular contacts (Members) when using the MS Teams embedded dialer app. At a minimum, there should be an option to include or exclude M...

Need the ability to mark all unread SMS and voicemail messages as read. Currently, we only have the delete option when you select Edit on Unread Messages (SMS & VM).

I would like to request a new feature for read-only access to all settings and configurations.

I should be able to add as many SIP compatible desk phones to a single extension as I want without having to burn up any kind of licensing. Momentum Telecom can do this. 3CX can do this. Other SIP providers can do this.

There is add number or coworker in the user list when you edit a single user settings, but when you create a user template, you can't add number or coworker which cause a lot work when we create new users.

The customer is interested in receiving push notifications on their mobile device for missed calls from the call queue. This feature would enhance their accessibility by providing alerts when they're away from their desktop or computer.

When turning off Call Waiting currently callers are redirected to Voicemail. There should be options available so a call can be redirected to other places not just voicemail. Call Not Answered has the ability to select different option to redirect...

When you are on an active RingCentral phone call or in a meeting, we would like to prevent your computer from engaging your screensaver when there is no keyboard or mouse activity. This is the behavior we experience with other similar applications...

It would be helpful to add a comments/notes field to the device order process to enter any information related to the order. IE: if for a specific project, group of new users or conference room/s that you do not have detail for yet or internal PO ...

currently HUD cannot be used on the RC app for Apple users, but other cloud-based systems have this feature available for Apple iPhone users.