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Customer Ideas Portal

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Performance report for 12 months (YTD)

Hello Ringcentral Team, we would like to submit a request to implement a report on calls received YTD. This data is crucial for our call center. Thank you!
Olivia Richards 8 days ago in RingCentral Analytics 0 New

Add support for Cisco 7861 handset

You already support all of the other phones in the range of very popular handsets. It should be very easy to add this model.
Matt Jones (212) 9 days ago in Hardware 0 New

Customize startup view for desktop app

I mostly use the Text page, and I wish there were a way to customize my settings so that RC would automatically open to Text instead of Message. Message seems to be the default, so I just waste a few seconds every morning clicking over to Text.
Colby Mills 9 days ago in RingCentral Web/Desktop App 0 New

How to send one fax to multiple recipients.

By trial and error I discovered the secret to sending one fax to multiple recipients: simply list the fax phone numbers one at a time, one fax number after the other, with a comma separating after each number: To: 111-111-1111, 222-222-2222, 333-3...
Marvin T. Boyd, M.D. 10 days ago in RingCentral Web/Desktop App 0 New

Volume Booster

There are a few people who are very soft spoken and it's hard to hear them when they talk on the phone (either with a hard phone or softphone/desktop). Is there any way that we can increase the volume for certain users so that their voice is boost...
Will Spragg 11 days ago in RingCentral Phone 0 New

Noise cancelation for Phone Calls

It would be great if there is a feature on the RingCentral Application for noise cancellation on the phone calls settings not only for the RingCentral Video
Rose Noces 11 days ago in RingCentral Phone 0 New

Bypass Extension Greeting Internal call trnasfers

Would like the option to bypass the greeting when calls are transferred from/to an internal extension but leave the greeting intact when calls are made inbound to the direct number/extension.
Propel Technology 11 days ago in RingCentral Phone 0 New

Breakout Rooms: Duration and closing in XXX

In Breakout rooms these are often set for a specific duration. It would be great to set a duration up in the assignment section for the rooms and then have it be a visible countdown for the participants so that the facilitator and participants can...
Morgan Ford 11 days ago in RingCentral Video 0 New

Breakout Room: Durations and Closing in xxx countdown

In Breakout rooms these are often set for a specific duration. It would be great to set a duration up in the assignment section for the rooms and then have it be a visible countdown for the participants so that the facilitator and participants can...
Morgan Ford 11 days ago in RingCentral Rooms 0 New

Need support for Wordpress Calendar

We use Wordpress and it's calendar support in our organization and would like to have that native support added to Ring Central.
Mike NO7RF 12 days ago in RingCentral Video 0 New