Skip to Main Content

Customer Ideas Portal

Showing 3704

Make the minimum password length 12 or more characters

For increased security
Winston Cook 944C about 1 month ago in RingCentral Contact Center 0 Under review

Make the minimum password length 12 or more characters

This would assist in preventing bad actors from accessing the system and ensuring tighter security.
Winston Cook 944C about 1 month ago in RingCentral Phone 0 Under review

Bulk Text Messaging To Alert All Clients At Once

As a refuse hauler dealing with a couple thousand customers, it would be beneficial to be able to upload a CSV file of our clients on routes to send a text message from RingCentral that all would receive at the same time. Alerts reguarding Holiday...
Chad Lehman about 1 month ago in RingCentral Phone 0 Under review

Limiting dial-by-name directory to the site

We would like to have the dial-by-name restricted to the the site that the users are assigned to. Currently, when the site other than the "Main Site" is dialed and the dial-by-name option is selected, the all of the users are searched instead of t...
Jack Spaulding about 1 month ago in RingCentral Phone 0 Under review

Report for Incomming and outgoing video calls for each user

We have users engaged in Ring Central video calls intercompany more than the voice calls so really feel analytics that could help see the logs and reports of both incomming and out going video calls by each user. This will help understand if speci...
Muhammad Bilal about 1 month ago in RingCentral Analytics 0 Under review

Remove a contact in a group message

When changes are made within a company, it would be nice if removing a contact in a group message could be done easily- without losing the message string.
Janel Enger about 1 month ago in RingCentral Phone 0 Under review

Remote Dialing of Desk Phone

The RingCentral App has integrations for web browsers and the ability to click to dial the phone app from a computer. An additional great addition would be to be able to click to dial the desk phone. We use YeaLink phones, and I know they have the...
Dean Fankhauser about 1 month ago in RingCentral Phone 0 Under review

Limit the number of voicemail messages allowed

We get a VERY high call volume to our emergency assistance extensions. Too many to be able to return their calls. So we would like to change the max voicemail message allowed to 40. So if a caller wants to leave a voicemail message and the mailbox...
Angie Grantland about 1 month ago in RingCentral Phone 0 Under review

Voicemail notification on Yealink 48S phone

Right now I only get an indication on my Yealink desktop phone that i have missed calls. I would like a separate notification on my desktop phone that would tell me if any of those missed calls left a voicemail.
Tom Kelly about 1 month ago in Hardware 0 Under review

Allow number inventory move to unassigned extension

In the past when we deleted a user, the number would go back to unassigned extensions, now it goes to number inventory. It's more efficient, because all the numbers unassigned ext would forward to our main number. With Number inventory you have to...
Eric Walker about 1 month ago in RingCentral Admin Portal 0 Under review