Customer Ideas Portal

Allowing one user with multiple phones (multiple offices at same site) to access notification emails from RingCentral would be helpful. As it stands, only one email address is allowed for each user. For those with multiple phones, it is impossible...

The desktop app does not have a easy way to delete all the records. Or often referred to as a delete all command. Another great feature it's lacking the ability to leave notes on numbers a lot less difficult than it already is. This would be reall...

In an executive, assistant scenario, we would like the ability to view the caller ID of calls that are incoming or active on a monitored line or presence key.

Currently, you can only configure certain Dial-By Name Directory settings under the Main Site General Settings. It would be helpful to be able to have a separate Dial-By-Name Directory setting menu for each site. For example, currently, you can on...

Please add the ability to sort the phone voicemail list so that unheard messages are at the top. The small dot is very easy to miss when scrolling.

I would like to add speed dial buttons to all phones in an office (i.e. copy services, building security, etc) via some kind of template for the phone.

It would be very useful if any new number added to the account(s) be automatically added to the SMS Campaign otherwise it will be a step administrators will forget to do and the new phone user will not be able to use their text function.

This should match the physical phone settings as well. If I put my phone on DND, it does not show on the phone screen (which the preset buttons should turn red, as it does when someone is on a call) nor on the app to others that I'm busy. I should...

Please add the possibility of having multiple group managers for a user group. This would open up the possibility of having multiple group managers by proxy, for example to make call forwarding for group members in case of illness. I think this w...

Use Company Fax as Caller ID even assigned to user extension directly We do not want our operator extension to receive the faxes. We want to use our company fax number as caller id even it is assigned to a user extension.