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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

All ideas

Showing 61

Group Call pickup

Group Call pickup - should be available for Office Standard plan
Guest over 2 years ago in RingCentral Phone 1 Will not implement

Calling Hotlines

It would be best if we can call hotlines and support all numbers
Guest over 2 years ago in RingCentral Web/Desktop App 3 Will not implement

Polycom VVX 601 Presence feature

Can we have the feature availability to leave the main phone screen blank and add the users on the sidecar on the Polycom VVX 601 .
Brenna Rabon over 2 years ago in Hardware 1 Will not implement

Agentcrm Integration

I need direct connection between ringcentral and AgentCRM
Guest almost 3 years ago in RingCentral Integrations 2 Will not implement

Add a App for RealtyJuggler

Add a App for RealtyJuggler
Rick Haney almost 3 years ago in RingCentral Integrations 2 Will not implement

samsara trucking dispatching gps

we have a tow company and use samsara to keep track as to where are drivers are located and gives us updates about the trucks performance
Guest almost 3 years ago in RingCentral Integrations 0 Will not implement

Agent AHT

We need to have a parameter that calculates the time spent on a task same as AHT but excluding the time spent waiting for a customer reply. By this, I can calculate a KPI for the agent as part of his evaluation. Currently, we can’t depend on the A...
Guest almost 3 years ago in RingCentral Engage Digital 0 Will not implement

RingCentral Community shared links

it would be nice to be able to HIDE the RingCentral Community shared links so they do not clog up our WORK LINKS.
Guest about 3 years ago in RingCentral Web/Desktop App 2 Will not implement

Updates cause slowing on RingCentral Admin Portal

I know the website has been going through changes. The changes make the processing on the site VERY slow. It takes over 5 minutes to just log in each time. Admins have to access the website so the speed of the app does not help unfortunately
John Ramirez about 3 years ago in RingCentral Admin Portal 1 Will not implement

Send email invites via the API

Instead of having to use the RingCentral web page to send invites to new users, it would be great if this could be done via the API instead.
Mike Robinson about 3 years ago in Developer Platform and APIs 1 Will not implement