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More than 4 People in a call

When I try to make outbound calls, it only lets me add 4 other participants to the call. When this happens, it gives a fast busy signal and does not let me add them in. I know that there is the option to provide the callers with a conference phone...
Guest about 2 years ago in RingCentral Web/Desktop App 5 Planned

Forward a voicemail to another extension

Many times a user receives a voicemail and want to forward it to another user to handle. We cannot receive voicemails via email, so forwarding a voicemail to another extension is a highly valuable feature. This allows the person who received the v...
John Anderson 6 months ago in RingCentral Phone 0 Planned

Allow developers to edit/add permissions to an app after graduation

Once an app on our developer platform has graduated, many properties of the app become read-only, and cannot be edited. Developers have often requested the ability to edit permission after graduation. This idea captures that ability, and would cre...
Byrne Reese over 1 year ago in Developer Platform and APIs 0 Planned

recording system that flags calls that use inappropriate language

Customers with full time call recordings would like to bookmark calls where inappropriate language is used for follow up...even better to have the ability to initiate a warning message if bad language is being used
Guest almost 2 years ago in RingCentral Contact Center 1 Planned

Send webhooks for Unified Presence events

Hi RC Devs. Hope this is the right place to post this. In currently aware of that the new RingCentral App Presence is different from the Phone App Presecen on the API site, and since Phone is in progress of sun set (got info from your one of your ...
Phillip Thomsen about 2 years ago in Developer Platform and APIs 4 Planned

Future Date/Time Performance Subscriptions

Really a disadvantage that RC doesn't have the ability to create subscriptions for future dates/times. Having to manually run a call report numerous times a day to get the daily rollup instead of just being able to let it run is honestly archaic.
Guest over 1 year ago in RingCentral Analytics 1 Planned

Teams API - Get Members

Four automation of RingCentral MVP Teams, it would be useful to pull current team membership. Perhaps this could be integrated into the existing readGlipTeam method? Use-case: Aut...
Josh Heri 10 months ago in Developer Platform and APIs 0 Planned

Hourly Report on Analytics

customer wants to have an option to generate automatic hourly call productivity report
Jenny Remolacio about 1 year ago in RingCentral Analytics 1 Planned

Analytics for video usage

It would be great if there was a report in the analytics section that easily showed the percentage of video usage per user for their meetings.
Taylor Ellis over 2 years ago in RingCentral Analytics 0 Planned

Clickable quoting in messaging

Currently when quote message, its just repeating the text. Would be much more convenient, if possible to click at quoted text and it will lead to original message.
Serhii (Sysadmin) S114 5 months ago in RingCentral Web/Desktop App 0 Planned