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Excel

i would like to be able to upload an excel file in the chat and the folks int he chat can open the file with me and make edits at the same time. Exactly like Microsoft teams. If I can get that, I can replace teams all together
Derek Stith 10 days ago in RingCentral Web/Desktop App 0 New

Support and Integrate with Apple Watch

Apple Watch is a useful tool in my business. Wearing it on my wrist and feeling it vibrate when I am not near my phone, but a quiet environment is necessary, would be SO helpful. I have found other forums where other people have expressed that the...
Krishina Riggs 10 days ago in RingCentral Integrations 0 New

Provide the ability to get history of hardphone online/offline status

Add to the audit trail report or create in Analytics the ability to see the history of when a hardphone/deskphone has gone offline and come back online.
Tracey Lulek 10 days ago in RingCentral Admin Portal 0 New

Block Faxes with Specific Words

I would like a feature to block faxes with specific words in them as the spammers just use different numbers to get around one specific phone number being blocked. Every week there's Roofing, Gutter Cleaning, Psychic Workshops, Inner Healing and s...
Tara DiMotta 10 days ago in RingCentral Admin Portal 0 New

Ability for Queue managers to be notified when call is waiting

It would be beneficial for queue managers to receive a notification that there is a call waiting in the queue. A notification through the Avaya Cloud app or Office app would be great so that managers are aware that there is a call waiting and can ...
Stephanie Rensburg 10 days ago in RingCentral Web/Desktop App 0 New

Callers cannot proceed until they listen to all options on Autoattendant

We have callers constantly pressing the wrong (first option) on the call route. When you call some companies, you cannot proceed until all options are listened to. I think this would be a really good feature to be added.
Connor Benson 10 days ago in RingCentral Phone 0 New

Google Voice - Calls started from this device's phone app.

Under the settings on Google Voice App. there is the option for Calls started from this device's phone app, allowing the user to use their Google Voice number when calling from their device's Native phone app. It allows the user to use their Googl...
Ext.: 100 - Voicemail 11 days ago in RingCentral Mobile App 0 New

Pipedrive-Text from Mac app

When clicking on the RC SMS button in Pipedrive, allow for texting from the Mac app instead of the chrome widget. Currently, this is possible for a phone call, but not for SMS
Christian Ayala 11 days ago in RingCentral Integrations 0 New

Ability to edit After Hours VM greeting over the phone

Currently a users only way to edit their after hours greeting is via the app or web site. Even if the after hours greeting is active a user cannot edit it by calling into the VM system - the edit always applies to the Work Hours Message.
Gordon MacDonald 11 days ago in RingCentral Phone 0 New

We would like the ability to upload an on hold recording to all our extensions at one time

We pay for a custom on hold recording that is updated at least once a month. We have to upload that new recording into the extension for each of our receptionists one at a time. We would like to be able to upload the custom on hold recording and a...
Tom Shock 11 days ago in RingCentral Admin Portal 0 New