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Introducing a DECT Multicell solution to RingCentral like Snom M900

More and more customers asking for a professional and modern multi-cell DECT solution, scalable and with versatile functions. We have been using the M900 in our actual Broadworks Cloud solution from Broadsoft/Cisco for some time now and our custom...
Andreas Lyssy 6 days ago in Hardware 0 New

Custom messaging with hold music

Custom messages should be able to be placed intermittently with hold music - otherwise recorded messages just play on a loop frustrating those on hold.
Heather Pauquette 6 days ago in RingCentral Phone 0 New

[ANALYTICS] Restricted view on specific sites

Hello, It would be nice to get the possilibity to give access to analytics to users, but viewing only some sites, and not the complete view of the RC Infrastructure. IE : A World Wide Company - Give access to the stats of French sites for the Fren...
Corentin LAUNAY 6 days ago in RingCentral Analytics 0 New

Set Permissions for creating team channels

Right now, anyone on our team can create a team channel. This had proven to be very ineffective, a distraction and just super cluttered for all users. I would love to see only admins be able to create team channels. Thank you!!!
Karen Meszaros 7 days ago in RingCentral Web/Desktop App 0 New

Call log should be retreived or a warning prompt

Permanent deletion is not a good idea.
Ronald Shephard 7 days ago in RingCentral Admin Portal 0 New

Analytics report date range access

Hello, could it be possible to get reports for calls for the past 12 months?
Avit Castillo 7 days ago in RingCentral Admin Portal 0 New

Analytics report for IVR key presses

Hello, i would like to request an analytics report that will show me what the caller pressed when calling our 800 # IVR. For example we have our 800# and callers get an option for English press1 and Spanish press2 after pressing that option they g...
Avit Castillo 7 days ago in RingCentral Admin Portal 0 New

Record breakout rooms

We should be able to record breakout rooms - for example, if a class or meeting needs to be recorded for people who miss it and the larger group breaks into discussions, each breakout room should have the ability to be recorded separately.
Jennifer DeKnight 7 days ago in RingCentral Meetings & Webinar 0 New

Attachment Types

Need other options besides PDF. Would like JPEG or PNG.
Jennifer Pauze 7 days ago in RingCentral Integrations 0 New

Call History for Simultaneous Call Queues

I would be a good update for the call history to reflect that a call has been answered by another user instead of showing a missed call in the call history. If the call was answered by another user in the call queue, then the call was not missed.
Brittany Banks 7 days ago in RingCentral Phone 1 New