Skip to Main Content

All ideas

Showing 57

RC Phone App for Mobile is very useful for the Secretaries to answer the calls

Ring Central retiring the RC phone app for mobile, and i think so its a very convenient feature for the owners and managers that their Secretaries pick up the call from their phones without disturbing them and handle all the work in off hours. Kin...
Guest over 1 year ago in RingCentral Phone 0 Will not implement

samsara trucking dispatching gps

we have a tow company and use samsara to keep track as to where are drivers are located and gives us updates about the trucks performance
Guest over 1 year ago in RingCentral Integrations 0 Will not implement

Agent AHT

We need to have a parameter that calculates the time spent on a task same as AHT but excluding the time spent waiting for a customer reply. By this, I can calculate a KPI for the agent as part of his evaluation. Currently, we can’t depend on the A...
Guest over 1 year ago in RingCentral Engage Digital 0 Will not implement

RingCentral Community shared links

it would be nice to be able to HIDE the RingCentral Community shared links so they do not clog up our WORK LINKS.
Guest over 1 year ago in RingCentral Web/Desktop App 2 Will not implement

Updates cause slowing on RingCentral Admin Portal

I know the website has been going through changes. The changes make the processing on the site VERY slow. It takes over 5 minutes to just log in each time. Admins have to access the website so the speed of the app does not help unfortunately
John Ramirez over 1 year ago in RingCentral Admin Portal 1 Will not implement

Send email invites via the API

Instead of having to use the RingCentral web page to send invites to new users, it would be great if this could be done via the API instead.
Mike Robinson over 1 year ago in Developer Platform and APIs 1 Will not implement

[ignore me] test status flow

status workflows
Sofia Nguy over 1 year ago in RingCentral Web/Desktop App 1 Will not implement