Skip to Main Content

All ideas

Showing 5849 of 5849

Notifications: Task assigned/reassigned to me

Allow notifications (email/desktop/mobile) when a new task is created and assigned to me, or when a task is reassigned to me. And add notification number/bubble on the task menu icon.Currently, I have to have notifications for all team messages- s...
Guest almost 2 years ago in RingCentral Web/Desktop App 2 Future consideration

Send Group Voicemails to a RingCentral Team

It would be great to have voicemails from a call queue be able to be sent directly to a RingCentral team channel in addition to email. This would allow for immediate collaborative communication among the team to listen to the voicemail/read the vo...
Jason Brady about 1 year ago in RingCentral Web/Desktop App 2 Planned

Multiple Voicemail Greetings

Please provide the ability to record more than one VM greeting, ex. Standard, Out-of-Office, and Extended Absence Greetings and then the option to select each as needed. Currently, I set a Standard VM greeting but when I am out-of-the-office, I ha...
John Hynes over 2 years ago in RingCentral Phone 20 Future consideration

Conference Calling: Admin to change host code/participant code for security reasons

I'd like to add my voice to the chorus of those asking for the ability to change conference bridge numbers and host codes, for security reasons. It’s worrisome that RingCentral doesn’t allow this option.
almost 3 years ago in RingCentral Phone 3 Under review

Looking to arrange HUD by Dept/group

It would also be nice if we could arrange our HUD by Dept so we can quickly identify our teams.
Jake Fletcher IT over 1 year ago in RingCentral Web/Desktop App 0 Under review

Show availability/status in Company contact list.

Just had a use case, where an employee was trying to find someone in a dept to call, but there isn't an easy way to see who's working. Right now you'd have to start a conversation with each person, or click each person in the company contacts to v...
Chris Rosa almost 2 years ago in RingCentral Web/Desktop App 9 Under review

Fax: Increase file attachment size limit.

FAXING: increase attachment size from 20 MB to 30MB, since most scanners scan to the full capacity around 30MB per max load of scanned documents
almost 3 years ago in RingCentral Phone 3 Already exists

Ability to Download Qos Reports

Currently, customers have to copy and paste data from the QoS portal for each incident. Preferably, they would want to download the data.
Rich Salazar almost 2 years ago in RingCentral Analytics 4 Future consideration

Please add an optional setting to automatically forward all calls when on a call or video.

When on a call, there is currently no way to automatically silence or forward incoming calls. This is disruptive to the current call, especially because the ringing of the incoming call is louder than the person on the current call. The user can c...
Brita Rust about 2 years ago in RingCentral Web/Desktop App 0 Under review

Rejecting Call Queues, send to VM

We have a few users. We offer the option for callers to press 1 to call everyone simultaneously so that the first available user can get the call. If any individual user rejects a call in the queue, RingCentral waits five seconds and then rings th...
Gregory Hitzel over 2 years ago in RingCentral Phone 12 Future consideration