All ideas

As of this time, the only option to transfer a call through RingCentral for Salesforce is with a blind transfer or a cold transfer (as stated on page of 8 of this guide https://netstorage.ringcentral.com/guides/RingCentral_for_Salesforce_RCV_and_W...

Make the display of names appear in multiple columns for easier access. More like the Deskphone app.

Before the end of September 2022, the enter key of the NUMPAD used to work when dialing on the RING Central Desktop app. For example, you dial the number on the dial pad and then press enter on the numpad. This is greatly effecient for many of us ...

There is no easy way to get a voicemail to a coworker without downloading and sending. Because our email is cloud based we have no access to audio from our email.

To avoid call handling members having rejected calls due to staying in the queue accidently overnight, an automation which kicks everyone out until next start of business.

It would be very useful to have the past meetings in the meetings tab to be able to locate any meetings that are required.

Since this is a meeting room too we need to be able to use breakout rooms to make them more intimate.

Dark mode would enable more user friendly interface

Need to have the option to hide the Incoming caller ID of the clients when calling a call queue extension.

So that the company can pin point at what time most calls are received & allocate staffing better