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Synchronize DND setting across App and Desk Phones

Synchronize DND setting across App and Desk Phones so that if someone sets DND on their desk phones it shows up on all other users desk phones that they have DND on. At present it only shows up in the App if you set DND in the App, and dos not sho...
Howard Scott 26 days ago in RingCentral Rooms 1 Under review

primary number as default callerID

option to make a default, that newly added extensions have its own primary number as callerID, instead of a main account number as callerID
Petr Stourac 26 days ago in RingCentral Admin Portal 0 Under review

Looking to see Custom Status in HUD without having to click the profile picture

Users are unable to see the Custom Status in HUD, they can only see in the Message area/if they are sending Messages to each other; this was a feature in the old RC Phone app and we'd like to see it again in this one. Users can click on the profil...
Jake Fletcher IT 5 months ago in RingCentral Web/Desktop App 0 Under review

WFM PRO - Ability to Export more future facing data from Intraday manager

Currently can only export a few days into the future to see forecasted volume, staffing. Would be very beneficial to be able to go out at least a week to 4 weeks to be able to see what the next week and month will look like.
John Bruns 14 days ago in RingCentral Contact Center 1 Under review

Set Additional host(s) when creating initial invite for recurring meeting (weekly)

For recurring meetings. if the host is not available to start the meeting (vacation) another host is able to do so.
Theo Timity about 2 months ago in RingCentral Web/Desktop App 2 Under review

Release notes do not contain all fixes or modifications

The addition of this URL (https://support.ringcentral.com/release-notes.html) is great. I was unaware that this even existed until RingCentral support offered it. I did notice that some feature changes or fixed issues are missing from the release ...
Rob Morrison about 2 months ago in RingCentral Admin Portal 0 Under review

Ability for customers to search for known issues with any RingCentral product (bug search)

Our users report issues with RingCentral Video and the RingCentral App for Windows. I opened up support cases and the usual resolution is, try a new meeting or re-install the application. This is a good first step but it would be great to be able ...
Rob Morrison about 2 months ago in RingCentral Web/Desktop App 0 Under review

Multiple Hosts for Reoccurring Meetings

We have several team members that would like to start our daily conference call, but currently we are limited to having one main host. That main host can then add other co-hosts or change who the host is but we would like the ability to have more ...
Christina Zwainz almost 2 years ago in RingCentral Meetings & Webinar 21 Under review

Show availability/status in Company contact list.

Just had a use case, where an employee was trying to find someone in a dept to call, but there isn't an easy way to see who's working. Right now you'd have to start a conversation with each person, or click each person in the company contacts to v...
Chris Rosa 11 months ago in RingCentral Web/Desktop App 6 Under review

Control Calls Using a Desk Phone With the Desktop App

Currently, our office is set up so that when receiving or making a call, users can use either their desk phone or the RingCentral desktop app if their computer has a microphone. Most of our users prefer to use the desk phone, or need to due to not...
Scott VanDyken 2 months ago in RingCentral Web/Desktop App 2 Under review