Skip to Main Content

All ideas

Showing 6974 of 6974

Make post-call quality survey results available to clients. Account admins can then be alerted any time an MVP user logs a 1-star call quality score for further analysis.

Make post-call quality survey results available to clients. Account admins can then be alerted any time an MVP user logs a 1-star call quality score for further analysis.
Brian Spencer over 2 years ago in RingCentral Analytics 0 Under review

Audit Trail should include changes made to meetings account settings

We would like to see who is making changes on account wide settings within Meetings currently it simply shows who visited the settings
Sharon Basinger over 2 years ago in RingCentral Admin Portal 0 Under review

Add Top Producer CRM to integrations list

Top Producer is a leading Real Estate CRM that is likely to continue to grow. It would be beneficial for us to have Ring central integrate with our CRM so that we can have records of the calls and texts and information we send through ring central...
Guest over 2 years ago in RingCentral Integrations 1 Under review

Allow the function "Create Call Log" to be disabled on RingCentral For Salesforce.

Some people may need it, however, for customers that have a heavy volume of outbound calls, it is inefficient, if the back button still needs to be pressed, in order to make another outbound call.
Guest over 2 years ago in RingCentral Integrations 0 Under review

E164 Number Format - would like it to be on for all countries

Customer would like the E164 format to be on for all countries so the user experience is the same
Ty Stephens over 2 years ago in RingCentral Phone 0 Under review

Ability to hard-code / specify the name for the welcome email instead of using the Admin User's name in Service Web

At present users are receiving emails from an admin's name they do not recognise and it does not look professional (almost spam). Please allow us to hardcode the name within the email so it looks more familiar. E.g. Hi xxx Your IT Team are invitin...
Ty Stephens over 2 years ago in RingCentral Admin Portal 0 Under review

Function to swap from phone call to video call

I think it would be a good idea if calling internal colleagues in ring central to be able to make a video call or be able to in a phone call a trigger button to make the call a video call, rather than having to hang up and a arrange a separate cal...
Guest over 2 years ago in RingCentral Web/Desktop App 2 Already exists

Requesting feature to add more that 3 members to a ring group and to ring at the same time

Requesting feature to add more that 3 members to a ring group and to ring at the same time
Guest over 2 years ago in RingCentral Admin Portal 1 Already exists

Ring groups and call queues should follow phone numbers and extensions, NOT APP LICENSES.

We are in a large enterprise where RC Phone licenses are often recycled. While it is true that with due diligence a terminated employee would be removed from their ring groups, this doesn't happen yet as often as it should. So, their license is di...
Guest over 2 years ago in RingCentral Phone 0 Under review

Android App UConnect Bluetooth support

Teams, Voice, Phone, and all of my other audio apps can interface with my car's built-in UConnect audio system, but not RingCentral. It would be really neat if RingCentral added this support so I don't have to take RingCentral calls on speaker.
David Epperson over 2 years ago in RingCentral Mobile App 0 Under review