Customer Ideas Portal

Caller would like not to show the caller ID name on the extension when receiving calls. Example: Caller ID name should only show on the main super admin extension when receiving calls and on the other extension should only show number.

It would be nice to be able to monitor how many people are waiting in a certain call queue group and what the average wait time for that group is. This would be helpful for assigning users to different queues they dont normally handle when wait ti...

We would like to see our billing invoice to include the itemized usage for every user extension.

Disable having to press 1 to answer call on mobility app

Make it so after a phone number is reassigned to a new user, the caller ID on the receiving phones (mitel) updates to the new user without rebooting everyone else's phones. I have better use for my time.

If an event is set to "repeat", ex. weekly or monthly, it would be helpful to have the option to edit the description section (and possibly other details, like the "location") of single events within the series...for example, a weekly meeting that...

For example, some meetings recur on the third Thursday of each month. The repeat option only seems to allow for meetings that occur on the same date each month, ex. the 16th.

I want to send a first text manually but I want it to also trigger a series of automated text that go out after wards for marketing purposes. The first text is an introduction with follow up text designed to inform customers and / or to get them t...

Add Call waiting Setting to User Template

Customer would like to have an option to ring more than 2 active phones to ring simultaneously in a Ring group. Its a limitation of the ring group that it cannot have more than 2 active phones to ring simultaneously.