Customer Ideas Portal

macOS Sonoma just released today, and it has a new feature called Presenter Overlay, which is already supported by Zoom. Essentially you can place your live talkinghead on top of whatever you're sharing.

When on a call in Mac app, it would be useful to have an icon in the status bar at the top showing in call. So if other party hangs up, I would want to know that the call has ended. This is useful when multi-tasking and the RingCentral app is not ...

If we ask an employee to send a text message to one of our contractors, then if we need to follow-up with them, we can check to make sure they've actually been getting that taken care of.

We have users that remove themselves from the call queue when they go on break, but then forget to put themselves back in. Even if we could select the time limit that they can take themselves out of queue, so that they would automatically go back ...

Currently, the inventory number is pre-selected when creating a limited extension. Users/Admins should have the ability to select a specific inventory phone number prior to the completion of the creation of the limited extension.

Sync contacts into Outlook via a sub-folder in RingCentral desktop app

Add IVR and Fax Option on Essential Plans

You should be able to create a task in a ringcentral team and have it appear in the google calendar. For example, if there is a team called "daily tasks" it would create a "daily tasks" google calendar and any tasks assigned through ringcentral in...

When an account is set up to record calls automatically, new users should be set up that way automatically with the option of changing it to not record, not the other way around. In addition to that, this option/function should be included in the ...

So when you are in the office both your desk phone and your cell phone aren't both ringing.