Customer Ideas Portal

Would like the ability to provision users without digital license. Many users don't need a digital license until later on after onboarding, and the assignment of phone number/desk phone is a manual process so the user receives a phone number speci...

Make post-call quality survey results available to clients. Account admins can then be alerted any time an MVP user logs a 1-star call quality score for further analysis.

We would like to see who is making changes on account wide settings within Meetings currently it simply shows who visited the settings

Top Producer is a leading Real Estate CRM that is likely to continue to grow. It would be beneficial for us to have Ring central integrate with our CRM so that we can have records of the calls and texts and information we send through ring central...

Some people may need it, however, for customers that have a heavy volume of outbound calls, it is inefficient, if the back button still needs to be pressed, in order to make another outbound call.

Customer would like the E164 format to be on for all countries so the user experience is the same

At present users are receiving emails from an admin's name they do not recognise and it does not look professional (almost spam). Please allow us to hardcode the name within the email so it looks more familiar. E.g. Hi xxx Your IT Team are invitin...

I think it would be a good idea if calling internal colleagues in ring central to be able to make a video call or be able to in a phone call a trigger button to make the call a video call, rather than having to hang up and a arrange a separate cal...

Requesting feature to add more that 3 members to a ring group and to ring at the same time

We are in a large enterprise where RC Phone licenses are often recycled. While it is true that with due diligence a terminated employee would be removed from their ring groups, this doesn't happen yet as often as it should. So, their license is di...