All ideas

For reporting, inactive forms shouldn’t be on the drop-down list. This is too many to sort through. Please only reflect Active forms.

When a fax is transmitted, the system sends an email that shows the fax number, date, time and number of pages sent as a confirmation. It would be helpful if that information was in the app in a printable format. That way the fax sender could prin...

We are looking to have the date and time automatically added to the body of an Outlook email invite for RingCentral Video. This seems to work with RingCentral Meetings, see attached image. We schedule meetings with the RingCentral app

Everyone is living in meeting now. Some participants are low talkers or have terrible microphones. Others are loud. I have my speakers on max to hear one person and then someone else speaks and blows out my ear drum.

It would be nice to give speakers/presenters a visual queue on how much time they have left. People often present for longer than their allotted time because they are unaware of how much time they have used. Maybe have it hover over a shared scree...

A report that allows admins to view what a user has enabled/disabled in their settings and customizations would be useful.

It would great if after users register for a webinar the reply the service sends is in the format of a calendar invite, not an email.

If a user links a call in RingCentral for Salesforce softphone to an existing salesforce record (e.g. account, contact), the user should be able to transfer that record to another user when they transfer the call. Consider the following workflow: ...

Add more than 15 mins wait time in call queue. This will allow the callers to stay on queue instead of calling back again.

Add a feature that allows users to answer incoming calls when they are using the RingCentral for Salesforce softphone. Users should be able to answer, hold, and hang up incoming calls, as well as see caller ID and relates records in SalesForce. [a...